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Unable to print a specific eBay shipping label

Unable to print a specific eBay shipping label

 

The label before the "problem one" printed fine.

 

The 2 labels after the "problem one" printed fine.

 

I have tried using "print bulk labels," tried changing ship method, tried messing with weights and dimensions, tried shortening description, tried to shorten address, cleared my cache, tried a different browser, copy and pasted buyers ship-to address into a Stallion "new shipment" and it accepted it but..........I no longer live near a Stallion drop off spot.

 

To appease my masochistic side, I phoned eBay. 47 minutes later it ended with being promised a (ready for it?) ticket would go "high priority" to their tech dept and even to their (gasp) back room to expedite.  It would only take 2-4 business days against my 3 day handling. 

 

Suggestions other than anything involving phoning?  Thanks much.

Message 1 of 9
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8 REPLIES 8

Unable to print a specific eBay shipping label

Need to have more details about the problem label.

What carrier and what service?

What weight and dimensions?

To/from Zip Codes?

Did you check the address format?

https://tools.usps.com/zip-code-lookup.htm?byaddress

 

Message 2 of 9
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Unable to print a specific eBay shipping label

check address to see if there is something wrong with it........

Message 3 of 9
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Unable to print a specific eBay shipping label

You described everything to us except explaining the problem with the label other that "unable to print".

 

If you want help, you will probably need to tell us what happens when you try to print the label. Is it a problem with creating the label, or just with printing it?

 

Do you get an error message? Does the site not respond? etc.

Message 4 of 9
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Unable to print a specific eBay shipping label

Did you by chance happen to change the shipping address?

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 5 of 9
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Unable to print a specific eBay shipping label

Hi.  Sorry, I simply forgot to mention it was from Canada, via Canada Post, going to France. I had no choice but to put stamps on it and mail it regular mail by Canada Post as my handling time ended today. Thanks for the response. 

Message 6 of 9
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Unable to print a specific eBay shipping label

Hi.  Address, postal code, everything  was quadruple checked.  I had no choice but to put stamps on it and mail it regular mail by Canada Post as my handling time ended today.  Thanks for the response.

Message 7 of 9
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Unable to print a specific eBay shipping label

It was a top of the page red-bannered error message, stating "unable to print label, come back later and try again"   I had no choice but to put stamps on it and mail it regular mail by Canada Post as my handling time ended today. Thanks for the response.

Message 8 of 9
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Unable to print a specific eBay shipping label

Hi.  Address was not changed. I had no choice but to put stamps on it and mail it regular mail by Canada Post as my handling time ended today. Thanks for the response.

Message 9 of 9
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