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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Suggestion For Those Selling Intl Using Ebay Shipping

Since ebay uses shipping as one of the 4 metrics they show buyers I suggest sellers add the following when messaging buyers about their international purchase. [We wanted to be clear that you are paying 2 separate shipping fees. We received ~ $X to c...

Vintage clothing dispute

A buyer has received a 50 year old dress I sold in great condition. They sent me photos of “holes” which are a couple of tiny seam splits in places I never noticed. As a vintage lover and buyer I expect to find this in an item and consider this sort ...

is it actually possible to call ebay?

I have not called ebay for help for several years mainly because I find ebay csr's to be of absolutely no help. I now have a issue where ebay is habitually overcharging and not following the very clear policy and I decided to call about it. The help ...

User avatar by Guide
  • 130 Views
  • 2 replies
  • 0 helpful

Buyer Requested Refund and did not send item back

I sold and item "as is no returns" and the buyer fraudulently initiated a return claiming my merchandise was fake (it's not). I opened a claim regarding this return with eBay but eBay chose to side with the buyer and has given me no recourse to get m...

User avatar by Adventurer
  • 995 Views
  • 41 replies
  • 1 helpful

Need help.

So my funds is been on hold since oct 16th and my account got permanently restricted on the 31st of oct. EBay asked to submit my bank info,ID and all orders is been marked as delivered we have practically submitted everything we could and follow what...

Scammed

Hi Today I got scammed by a user with a pickup scam scheme he told me to send him the code and I did out of stupidity I tried contacting support but live chat isn't open until 3 hours I am afraid that even if I contact them they won't be able to refu...

eBay notifications are worthless, turned them all off

Doesn't matter how much I tried, I had to turn off ALL notifications to stop getting emailed every time an item sells. It's insane to me that I have to turn off every single notification to get them to stop. Fix your stuff ebay, you literally make a ...

Resolved! Tropicana Field roof pieces not allowed to sell but Hurricane Milton Tshirts are listed????

I am confused how Ebay has been killing auctions and taking listing fees all in the name of stopping "offensive" Hurricane Milton memorabilia while they are allowing the sale of t shirts, key chains, and other items.Many survivors of the storm have b...

User avatar by Adventurer
  • 576 Views
  • 34 replies
  • 1 helpful

How can I sort my listings by "returns accepted"?

I am a little embarrassed to be asking this. I noticed as I was completing a listing that my returns policy had mistakenly changed to "returns not accepted". I always offered "free returns". I corrected it. But because I usually just "sell similar" w...

Upgrading to a Business Account Questions

Hello, I want to run my eBay account as a sole proprietorship. If I change my personal account to a business account now, does all of my 2024 transactions (transactions that occurred prior to the date that I switch to business account) be accounted f...

unable to do listing

Dear Ebay team , i am unable to do listing as my payoneer account has been updated and active there is nothing to update on payoneer but still my listing to getting uploaded every time i try i get message your payoneer account not updated ,, pls help...

How do I handle this return?

Buyer opened return, sent item. Then he messaged me that he sent the wrong item back, and asked if I could send it back to him. I'm not really sure, because if the tracking shows that the item was delivered back to me, doesn't ebay require me to refu...

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