Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

I have "special" free shipping on sales over $2 and i have never made this sale

I have a special discount that I never made and I can't seem to get rid of it. it is free shipping on $2!" what is worse it has random crap in there... some of the items are from yesterday but other items I listed are not and I used the same listing ...

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What exactly does a Starting price mean ?

I have items to sell but am unsure and can’t find out from eBay whether if I sell via an Auction the “ Starting Price” is the lowest price my item will be sold for if I haven’t got a “ reserve” price set. eBay simply answer in reply to the same quest...

??? Part 2

Do you need a calendar ebay

The reason there are no sales at Ebay

A lot of people are blaming the economy but even with a bad economy people still buys stuff. The real reason there are no sales is that Ebay is chasing away the sellers. Those sellers are also buyers.Ebay hasn't improved their policies. Ebay policies...

Resolved! To all the women sellers

Happy Valentine's day & May your sales soar to your heart's content!

Need advice about moving my business out of my house to an office space

Hello Community, I've been selling online for about 15 years by myself. My wife and I recently had our first child and the time has come for me to move the business to an office or small warehouse and hire an employee or two. The problem is I don't k...

Older Messages

It's amazing how far behind Khoros can sometimes be in taking down threads that are old.Just looked at a post from 2017 where I answered a question.Just before that, saw a post from September, 2023, that had been closed by the bots.There is no consis...

Resolved! eBay, How can I protect myself from freight forwarding buyers?

Once again, a freight forward buyer claims damage but can't return the item after using a U.S. ship-to address to have the item shipped overseas. These buyers are not even covered under eBay's money-back guarantee, but I am at the mercy of selling to...

How to show an item is sold

so i have sold my item... was pick up and now I need to show that the item is sold or remove it. How do i do this. another buyer is asking about it and saying they want to buy it.. need to show its now sold. Help please

I know it won't happen, but I really wish we could exclude states sometimes.

Like right now - yet another INR for a parcel lost in the black hole of the Missouri City/Houston hub. And all USPS can say on the tracking is "in transit, arriving late". No s**t Sherlock, Mailed Jan 22, last scan as above was Jan 26 and here we are...

Can other sellers hear the alarm bells ringing on this buyer's message?

Yesterday I received this message from a buyer: "Want to return. Not what we wanted. Overpriced. Want money back and return shipping label. Also, damaged during shipping." The item was an inexpensive paperback, which USPS had delivered at the buyer's...

Resolved! Listed Dimenisons of Merchandise is Presented Backwards

When a measurement is taken such as a sheet of paper the width is given first such as 8 inches and the length of the paper is given second which would be 11 inches. In my listings the length is given first 11 inches the the width is given second 8 in...

Possible human trafficking

I found a very suspicious listing and non-profit organization that looks like it could be involved in human trafficking of children. I won't put the item number up here publicly since it might just be a honeypot to catch criminals. The item being sol...

Which reminds me of a story. . .

While listing a hard-to-find 1950s Gold Medal paperback earlier today, which was loaded with creases, I recalled a customer transaction which I had witnessed in the mid-1980s (how could that already be nearly 40 years ago?!?), at a comic book store t...

How do you deal with it

I had 100% feedback and sold a collector lighter we did test it and it has instructions on purging it and such if you have trouble with it. This is a $70 ligher. I was nice to the buyer and took a low ball offer since I have just started selling on e...