Unable to list

[bahtdem0]

Hi im starting off again with eBay but it’s difficult when they won’t say what exactly it is I need to do. Every time I try to list an item, I get below message

’It appears that you haven't provided the required information to confirm your identity or financial data. Until we receive that information, your listing and communication activity have been restricted to ensure a safe trading environment for you and the eBay community.{e233297-1212400x}

M.’

pls help 🙏

[rfmtm]

Have you already signed up and been confirmed for ebay's Managed Payments?

[penguins_dont_fly]

In order to list, you have to tell eBay where you want to send the money when it sells (and charge the fees for that sale).

You must have a checking account that has the same exact name and address as your eBay registration name.

Here is the Help page for Managed Payments:

https://www.ebay.com/sellercenter/payments-and-fees/payments-and-earnings

Some other things that you might want to read up on before you list.

https://www.ebay.com/help/selling/selling/start-selling-ebay?id=4081

This is the BIG one that you need to read and understand.

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

Good luck!

[ckimodog]

@bahtdem0 

You are located in Australia.  You may be better served by posting on your community forum:

www.eBay.com/au/

Good luck getting the help and advice you need.

[mam98031 · Accepted solution]

They have told you they need info from you.  Have you reached out to find out what you are missing giving them?  Seems the logical action due to the message.

Please review the below link carefully. It contains very important information as to how Ebay needs to see the information you provide them on your account. It is likely easier to change your Ebay account to match your bank account if you find there to be a difference.


https://www.ebay.com/sh/fin/dlp


https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792

https://community.ebay.com/t5/Payments-Resources/Have-questions-about-payments-Check-out-this-post-f...

[bahtdem0]

Thank you 🙏

[bahtdem0]

Appreciate your help 🙏

[bahtdem0]

Thank you so much 🙏

[bahtdem0]

I thought it was all good to go with updates received from eBay 

thank you