Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Listing fees

I need some clarity about listing fees. I am considering dropping my subscription and ending some listings and saving the renewal cost of $21.95 due to the downturn in sales. My question is, will I be charged $.35 for any exiting listings or does the...

Setting to make all listings BIN by default? (As opposed to auction)

Hello, I've found a few old posts, and one recent post which I can't reply to for some reason, asking the question: How do you make NEW listings, including "Sell similar" type listings, default to BUY IT NOW not AUTCTION? This is a small step, but it...

Resolved! IS ANYONE COMPLAINING ABOUT THESE OUTRAGES UNDER PERFORMANCE SEELING FEES?

HOW IF YOUR A SMALL BUSINESS AND NOT TRYING TO GIVE YOUR ITEMS AWAY, NOW YOUR BEING CHARGED AN EXTRA FEE FOR NOT SEELING ENOUGH, THIS IS CRAZY! EBAY WANTS ALL THE MONEY! OH IT'S CALL An UNDERPERFORMANCE FEE. WOW!

Sort function is missing from Active items

As of yesterday Sort option is missing from my Android phone. Uninstalled and reinstalled the app - no effect. PC version works fine.

First contact should never be by negative or neutral feedback...

First contact by a buyer to his/her seller should never be by negative or neutral feedback. Please institute a block until first buyer message has been sent. I am certain eBay programmers can make this happen. This is a no-reply message by OP intende...

How to reverse calculate auction start based on end datetime and duration options?

I want to end my auction at a specific time on a specific date.Ideally EBay would have a calculator tool page. I searched the web but can't find a recent or accurate webtool. How do other EBay users plan the timing of their auction--technically how d...

Advertising & Compaigns

Can't I use sales activity to use eBay Advertising solutions for new account?

Multiple offers on an item

I have received multi identical offers on an item I am selling. Whats the best way to handle this?

Resolved! Buyer Wants to Cancel a "No Returns" Order That He Says was a "Mistake"

The buyer ordered and paid for an item that is "seller does not accept returns". I purchased the UPS shipping label, but before I could ship the item, the buyer sent me a message stating that making the purchase was a "mistake". The payment to me is ...

WHERE IS MY INVENTORY???

I went into last years fall/winter inventory to resist. IT IS GONE!! This is so maddening! Is anyone else having this trouble?Now, I worry about my new folder I made for 2022 Spring and Summer to relish next spring. Are there any other ways to assure...

sending a inInvoice to a different bidder after canceling the auction

Something i`m not sure how to do. Question, I had a car up for auction and the winning bidder did not pay so i canceled the transaction. I was messaged by another bidder to purchase the car for a lower price i agreed but i need to send him an invoice...

Bulk Editing Tool

Is anybody having problems with their bulk editing tool? Mine will not load. By the way have pointed this problem out twice to ebay customer service no fix yet.

Trouble with Ebay authentication

I sold a Louis Vuitton bag 256557024264 and I said it was in new condition with receipt. I thought the condition was great and looked new. Authentication passed it for being authentic and sent me a list of 8 things that they found wrong that made it ...

Resolved! Struggling to cancel an order

It seems impossible to cancel an order. Unfortunately, the experience as a seller (and buyer) on eBay is close to a nightmare. As a seller, I have tried to cancel an order to get the "Your refund did not go through because we could not verify your pa...

Resolved! Modifying/editing personal info on eBay labels.

Hi all. I just recently began using eBay shipping labels and see they use both of our full names on the labels as the shippers. How do I edit that to just use our first names or our eBay user name instead? Thanks much, enjoy the day.