09-14-2025 09:35 AM
Hello,
My eBay username is @zamzamtrade. I have already verified my ID, phone number, and added a Visa card as my payment method. But when I try to list an item (1 variant, 50 units, $19 price), I keep getting this error:
> “Create platform product failed [verify item fail]. Before you can list this item, we need some additional information to create a seller's account.”
I also received a notification that a new payment method was added, which was my Visa card that I added myself.
Can someone please guide me if this is just pending seller account verification, or if there’s something else I need to complete before I can start listing?
Thanks,
Daniyal Akram
09-14-2025 10:09 AM
You are in Pakistan, have you registered with Payoneer as a payment source?
09-14-2025 10:12 AM
You need to connect a Payoneer account and that could take a few weeks to get approved.
09-14-2025 10:36 AM
"1 variant, 50 units, $19 price"
What are you selling? Are the items in Pakistan or are they shipping from another location? EBay seems to be cracking down on sellers who don't own their inventory nor ship it directly.
09-14-2025 10:40 AM
Your Visa card establishes a way that you, as a buyer, will pay for purchases.
You, as a seller, have to establish a way for payments from your buyers to be deposited into an account, in your case, has to be Payoneer.
09-15-2025 04:51 AM
Can you please guide me on how to connect my Payoneer account? In my Payments section, I only see three options, but there is no option for Payoneer. Could you confirm if this is normal or if my account is still under review? I want to set up my payout method as soon as possible so I can start listing.
09-15-2025 05:16 AM - edited 09-15-2025 05:19 AM
First you need to sign up on eBay as a business. You then need to sign up and link your payoneer account to eBay
Be sure your eBay and Payoneer accounts match, they should both be business accounts all information must match.
Once you have linked your Payoneer account you would need to wait for eBay to approve you to be able to sell, by email it takes as long as 2-3 weeks.
Just an FYI …. only sell items you have in your possession dropshipping never works out well.
09-15-2025 08:04 AM
@zamzamtrade wrote:Can you please guide me on how to connect my Payoneer account? In my Payments section, I only see three options, but there is no option for Payoneer. Could you confirm if this is normal or if my account is still under review? I want to set up my payout method as soon as possible so I can start listing.
Here are step-by-step instructions for how to register an account as an export seller.
https://export.ebay.com/en/first-steps/how-to-create-seller-account/