05-23-2021 07:17 PM
Got a bid on an item.
Then I get this message from the (4) feedback bidder:
Hello! My name is Alina and I need to retract my bid on the (item) because I am unable to afford it. I didn't realize how much the total cost of the item is including shipping and it will put me at a financial hardship. I would greatly appreciate it if you could please retract my bid. Thank You.
Some days I wonder who lets these people use the internet unattended.
I'm going to let it ride for a while since the bid will improve it's visibility in search and see what happens. Maybe they'll figure out how to retract it themselves.
05-23-2021 07:20 PM
It has been a doozy of a weekend/Sunday.
Actually looking forward to Monday. How sad is that?
05-23-2021 07:22 PM - edited 05-23-2021 07:23 PM
Oh sweetie, it is already Monday here, and the numnut's are still around LOL
postingid - let them figure it out so they get a nice retraction recorded.
05-23-2021 08:05 PM
05-23-2021 08:08 PM
4 FB very new buyer it seems, and what a great buyer she may turn out to be LOL
05-23-2021 08:26 PM
Oh, comeon.........she's a newbie.....take pity and help her..........we've all needed help at times on ebay..............
05-23-2021 09:00 PM
@dhbookds wrote:Oh, come on.........she's a newbie.....take pity and help her..........we've all needed help at times on ebay..............
Officially yes, it's simpler to cancel it for them (or coach them through how to do a retraction, which will go on their record; a cancellation will not). The worst thing you want to do is force an unwilling winner to pay for an item they've already said they don't want.
That said, I generally ask them to just leave the bid where it is, because they will probably get outbid or sniped at the end anyway, and in the (possibly unlikely) chance that they do win, I'm okay with doing a buyer-requested cancellation at that time and sending off a Second Chance Offer to the next guy in line. His SCO price is only one bid increment less, after all.
I hate seeing either cancellations or retractions in a bid history, as taking out the lead bid (or second-place bid) can make the auction price collapse like a house of cards, and make other bidders (current or potential future) wonder if there's something wrong with the product that they haven't noticed.
05-23-2021 11:45 PM
@a_c_green wrote:
@dhbookds wrote:Oh, come on.........she's a newbie.....take pity and help her..........we've all needed help at times on ebay..............
Officially yes, it's simpler to cancel it for them (or coach them through how to do a retraction, which will go on their record; a cancellation will not). The worst thing you want to do is force an unwilling winner to pay for an item they've already said they don't want.
That said, I generally ask them to just leave the bid where it is, because they will probably get outbid or sniped at the end anyway, and in the (possibly unlikely) chance that they do win, I'm okay with doing a buyer-requested cancellation at that time and sending off a Second Chance Offer to the next guy in line. His SCO price is only one bid increment less, after all.
I hate seeing either cancellations or retractions in a bid history, as taking out the lead bid (or second-place bid) can make the auction price collapse like a house of cards, and make other bidders (current or potential future) wonder if there's something wrong with the product that they haven't noticed.
@postingid7659 @a_c_green This is the best response here. Best of luck to you....
05-24-2021 01:34 AM - edited 05-24-2021 01:35 AM
I'd like to think they'll get outbid, but this is run two on the item despite half a dozen or so watchers and 300 hits on the first try. Still, sometimes people see a bid and they just have to outbid on the item, even if they wait and snipe it.
To go with that I had to cancel a sale, forgot to take the item out of inventory, and I have a sale approaching 72 hours unpaid, which makes me suspect it's not going to get paid for, after I went and dug that item out of where it's been stored since September 2019. So long I wasn't 100% sure it would be where it was supposed to be.
I do have one item that should sell; a couple of the same item sold for stupid money a week or so back, mine is not in as nice of condition by a bunch but I also started it about 1/10th what the high priced one sold for. But right now this is the first Monday with no sales I've had in a long time. Usually there's at least one.
05-24-2021 01:55 AM
Just cancel the bid. Alina said she can't afford it, she's made a mistake. At least she is letting you know before the listing ends. And she was polite...
05-24-2021 11:26 AM
Just going to repost this part of a previous comment you didn't read:
That said, I generally ask them to just leave the bid where it is, because they will probably get outbid or sniped at the end anyway, and in the (possibly unlikely) chance that they do win, I'm okay with doing a buyer-requested cancellation at that time and sending off a Second Chance Offer to the next guy in line. His SCO price is only one bid increment less, after all.
I hate seeing either cancellations or retractions in a bid history, as taking out the lead bid (or second-place bid) can make the auction price collapse like a house of cards, and make other bidders (current or potential future) wonder if there's something wrong with the product that they haven't noticed.
05-24-2021 11:36 AM - edited 05-24-2021 11:36 AM
When I did auctions and would get messages like this, I would politely link them to the retract a bid page and walk them thru how to do it and would claim that seller's are unable to do it.
I would check back near the end of the auction. If they are still the high bidder and were going against multiple bidders, I'd just cancel their bid. If they were only going against one other bidder... I'd let their bids fight it out. If that buyer ended up the winner, I'd cancel the transaction immediately and offer a second chance offer to the next highest bidder (with the reasoning that I have a duplicate of the item).
05-27-2021 10:44 PM
No, I made the right choice to leave it be. Someone outbid them just tonight, then bid a second time on top of that.
(that's a strategy I see some people do, bid twice to try to make people think they bid a large amount and potentially dissuade others from trying to outbid them).
They only needed to bid the next increment to outbid the wanna-be retractor.