USPS - something good

[professor-t]

I took a package into my local P.O. and there was a fairly long line.  I got in line and notices one of the clerks going down the line.  She was asking if people had pre-paid packages and just wanted a scan and receipt.  If the did, she pulled them out of line, scanned their package, printed the receipt and sent them on their way.  I was quite pleased to see this kind of customer service.

[southern*sweet*tea]

The longest line I've ever seen at my local PO is one lol

Every now and then I'll have something to drop off  at the big PO in town. Always lines there, sometimes out the door. They have four counter clerks, one dedicated to prepaid dropoffs only. Hand it over, get your scan and receipt and you're on your way.

[a_c_green]

She was asking if people had pre-paid packages and just wanted a scan and receipt.  If the did, she pulled them out of line, scanned their package, printed the receipt and sent them on their way.  I was quite pleased to see this kind of customer service. 

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Ayup.

Aside from Acceptance clerks, they also need bouncers. These would be burly types who would ask each customer what they were mailing, and ask them to hold out their packages for inspection. Any who didn't have a box and were planning to ask the clerk for help, or were using a leftover diaper box for mailing, or wrote the mailing address in longhand with a leaky ballpoint pen on a box wrapped in a brown paper shopping bag held together with Scotch tape would be summarily ejected from the premises and told to not come back until they had mastered scissors and tape. 

At this point, the remaining line survivors would be getting served so fast that packages would be ricocheting off the back walls of the post office on their way to the truck. (Oh, wait, they do that already...)

[smileytown18]

Here in NYC, the local post office has abnormally long lines. They had a clerk in front for 2 years that checked if you just had drop off, or wanted to buy stamps, or if you knew which form you needed to fill out BEFORE you went to counter. Sadly, she is no longer there. Back to crazy long lines, and bored uncaring clerks.

[banana*shoe*boutique]

"leftover diaper box for mailing"

hahaha love it...and have seen this!

[glgenterprise]

Both of the POs that I go to usually have one empty counter that you can leave stuff at if you don't need a receipt. The staff is good at both so unless it is a fill in clerk I'm comfortable just leaving my prepaids.

[castlemagicmemories]

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wrote:
"leftover diaper box for mailing"

hahaha love it...and have seen this!

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Or a left over pizza box!

[missjen831]

My local PO does this when there is a long line too. I don’t go inside much these days but when I do go in, there’s never a line. It’s much less crowded now that they have stopped issuing passports up there! Now there is a passport office IN the PO (it’s actually a large old historic building) but it’s at one end of the building). For a while the PO employees were doing it at the 2nd window.  

[calntom]

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wrote:
Both of the POs that I go to usually have one empty counter that you can leave stuff at if you don't need a receipt. The staff is good at both so unless it is a fill in clerk I'm comfortable just leaving my prepaids.

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Right on. I never wait in line.  The 2 usps I use always have an empty counter. Thankful for that.  Drop and run, always.  And they do an awesome job of scanning. 

[postingid2017]

I normally time my appearance at my local PO - if I get there b/4 5 - no lines 🙂  But it is nice to see that some postal employees going the extra mile 🙂