Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Community Activity
How can I speak to a live agent?
Im having serious issues with my shipping labels. I have like 8 orders that will not get to destination. Now i will have to refund All of them and still not get my items back! Frustrated. Any help will do, thanks,
Fraudulent "Not As Described" Claim Ignored — Lost Money After Case Closed Without Review
I’m extremely disappointed in how eBay handled a recent return case involving a buyer who falsely claimed an item was "not as described."I sold a Flomatic 1-1/4” foot valve in brand-new condition. The item was returned in the same condition it was se...
can't contact seller to ask a question
I need to find out if an item has a key so I know what offer to make. Even if I make a lowball offer so I can ask the question, I don't get the chance to ask.
shipping preferences not working
I have had numerous customers complain that when they attempt to buy my stickers, they get a message saying that I don't ship to their state. I have always shipped to all 50 states, I never changed anything. In addition, my sales of stickers have gon...
Sales
I have been trying to ßell items for nearly a year now with out a single sale . I have great merchandise but lately feel like giving up so I don't have that much listed. How in the world do you get your first sake with 0 feedback. I just can't seem t...
Calculated vs. Flat Rate vs. Free Shipping
I currently offer calculated shipping for all my items, passing the shipping costs to the buyers. I've "played" with free shipping to see if it generates more interest and haven't noticed a difference. Calculated shipping seems to me to be the safest...
Why Am I Being Sent to Collections??
Hi everyone. I had some difficult issues with a buyer the beginning of the year. She falsely claimed to not have received an item and I won the appeal. The issue went back and forth and she eventually filed a chargeback. I filed a claim with my bank ...
Priority Mail vs. Ground Advantage for delicate, breakable items
I'd like advice on the best way to ship delicate, breakable items. I have quite a bit of porcelain and glassware to list and am wondering if Priority Mail decreases the chance of breakage. I realize that packaging is the most important aspect, and I'...
