Thank you for your post.
Looking on boards today about the problem with the Mail.
Big mess at Xmas. Too much time contacting buyers( speaking of time =$$ not common courtesy.)
Yes to customer service. But we do this for the$$ (not for "fun".) many if not most things late at Xmas,
Then it cleared up but... not.
Item picked up couple weeks ago on our porch. No scan.
I screamed scan sheet because pickup was just scanning one item.
Next multiple items scan sheet no scan.
Appeared first item would be late. "Looked for" package.
Look for closed, still no scan.
item arrived last day for no defect. Never a scan.
This week, item not picked up.
Two more the next day.
Got word that because of weather that we may not be getting mail delivery (or pickup.) This wasn't official but posted on a neighborhood page.
So, partner drove to post office, stood in covid line & made clerk scan. 45/60 minutes round trip.
three low priced items.
We live in an old urban neighborhood. We had small post offices closed.
The area is a hilly walking route.
If we are not able to get or have Mail pickup, what's the plan for on time metrics?
Just MHO but maybe eBay needs a better "business plan"?
We are doing all we can.
