USPS damage + insurance

[yooner-ama]

I recently sold a vintage print and USPS damaged it. Because I purchased insurance I was able to refund buyer 100%. I however lost on the value of the print. Whats the best way to insure a package so both parties dont lose out? I had the proof of buyers payment and thats what I insured it for. Thanks

[mtgraves7984]

You can only make a claim for the cost of the item. USPS can't address the 'value' of the item... they're not looking through your eyes. I'm glad you insured the package and can reclaim those monies. Good luck.

[inhawaii]

If you refunded the buyer 100% how did both parties lose out?

Next time insure it for more. Insure it to cover ALL your expenses. 

[nobody*s_perfect]

USPS will only compensate you for the selling price of the item.

[yooner-ama]

Thanks. I only lost out because it was initially mine and had some value ( inherited ) The buyer did not lose out thankfully. However I no longer have the inherited item. Buyer offered to send back however no point as it was damaged. 

[johnny8174]

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@yooner-ama wrote:

Thanks. I only lost out because it was initially mine and had some value ( inherited ) The buyer did not lose out thankfully. However I no longer have the inherited item. Buyer offered to send back however no point as it was damaged. 

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If it was so special to you, you shouldn't have sold it

[yooner-ama]

Its not that. Had USPS not damaged it buyer would have nice print and I would have $160. Basically just tossed into dumpster. I am thankful buyer didnt lose out on her $$ at least. Handing credit to USPS for  taking care of the matter asap