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UPC ERROR

I update and create my templates through Auctiva.  I recently tried to update all my posts and i keep getting an API error regarding my UPC number needing to be added.  I have added the UPC number from the start and now I can't seem to post.  Please help?!

Message 1 of 7
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UPC ERROR

Can you share which UPCs you're using? 

Message 2 of 7
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UPC ERROR

We tried uploading UPCs (when known) as soon as eBay determined we had to do so.  Less than 10% of the time, we were successful.  That metric holds true to this day.  Generally the message was something about not being a valid/existing UPC (kinda silly since I was looking at the number in front of me).

 

Honestly, we use the "Does Not Apply" button most of the time - and it works.

 

For our purposes, the UPC requirement is senseless.

 

~Melody R

Message 3 of 7
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UPC ERROR

@terrycanarsky, @luxstore1, @syedmhaq  Just an FYI for that part of the Structured Data, when eBay announced the UPC requirement I believe is only for certain US UPC codes with a specific number of characters.  When I load one correctly but it does not take I move on because it must have failed eBay's UPC code character count check ... that's about all I can figure out.  

Best regards,
Mr. Lincoln - eBay Community Mentor
Message 4 of 7
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UPC ERROR


@terrycanarsky wrote:

We tried uploading UPCs (when known) as soon as eBay determined we had to do so.  Less than 10% of the time, we were successful.  That metric holds true to this day.  Generally the message was something about not being a valid/existing UPC (kinda silly since I was looking at the number in front of me).

 

Honestly, we use the "Does Not Apply" button most of the time - and it works.

 

For our purposes, the UPC requirement is senseless.

 

~Melody R


@terrycanarsky can you please share a valid UPC that is being rejected by eBay? 

Message 5 of 7
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UPC ERROR


@mr_lincoln wrote:

@terrycanarsky, @luxstore1, @syedmhaq  Just an FYI for that part of the Structured Data, when eBay announced the UPC requirement I believe is only for certain US UPC codes with a specific number of characters.  When I load one correctly but it does not take I move on because it must have failed eBay's UPC code character count check ... that's about all I can figure out.  


@mr_lincoln can you please share a valid UPC that is being rejected by eBay? 

Message 6 of 7
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UPC ERROR

@syedmhaq


@syedmhaq wrote:

@mr_lincoln wrote:

@terrycanarsky, @luxstore1, @syedmhaq  Just an FYI for that part of the Structured Data, when eBay announced the UPC requirement I believe is only for certain US UPC codes with a specific number of characters.  When I load one correctly but it does not take I move on because it must have failed eBay's UPC code character count check ... that's about all I can figure out.  


@mr_lincoln can you please share a valid UPC that is being rejected by eBay? 


Yes, the next time I get one that does not comply I will share it with you ... right now none come to mind.

Best regards,
Mr. Lincoln - eBay Community Mentor
Message 7 of 7
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