UGH ... Problem with revising active listing ... system temporarily unavailable glitch
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‎08-29-2017 04:43 AM
UGH ... Problem with revising active listing ... system temporarily unavailable glitch
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‎08-31-2017 02:58 PM
@attictreasuresfleamarket wrote:"It looks like there's a problem with this listingSystem temporarily unavailable, please try listing again"I have also been having this issue: unable to revise some of my active listings for one week. To-date (08/29/2017), I have had 11 active listings with this problem, and have also notified eBay of this problem. To-date, I still have not had any resolution from eBay, have called support 3 times, and I am only being told it is a "system glitch" they are (still) working on. After these 7 days, I am noticing a trend but also inconsistencies with this problem: this glitch is only showing on listings (some, not all) posted on/after August 8th. There is no trend noticed with categories, photos, or anything that I can see. There IS a problem with making ANY change to such listings, ie no relationship with price tweak or photo tweak or description tweak or UPC entry. Since I have not seen any resolution for this problem, I have ended 8 of these 11 listings, then chosen "sell similar" to relist them, and have found that I again have the ability to revise them. In most of my cases, I have been tweaking prices since I periodically lower prices to "get stuff out the door." I have been an eBay store/seller for well over a decade and have never run into this type of problematic, frutrating, time-consuming, and long-standing issue. I know there are others out there in the eBay seller community having these issues, so I am both sharing and venting. Let's hope the FIX is soon ... holiday sales are around the corner! Julie
Today I experienced the same errors, but in addition, I was trying to edit a fixed price listing that was only 3 days into the 30 days. It would not let me make a change to international shipping, not matter what I tried. It was for a customer so I was a bit irritated. Has anyone else noticed problems with modifying shipping ona fixed price listing?
Thanks,
UGH ... Problem with revising active listing ... system temporarily unavailable glitch
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‎08-31-2017 03:33 PM
Same here. Our customer in Canada requested to change it from Global Shipping to direct international shipping. I coundn't make the adjustments. Ebay didn't let me to.
When I called ebay I was told I have to end the listing, then do all the shipping adjustments and relist it PAYING LISTING FEE again that could be vawed if I call them back. I am not making it up! They did many changes today including rolling out sellers HUB that makes my head spin.....
I am not sure it's a glitch when the ebay representative made it clear it's a new way to edit since today.
The representative was in India so I am holding my breath they are wrong. Otherwise I don't like it.
UGH ... Problem with revising active listing ... system temporarily unavailable glitch
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‎09-01-2017 07:22 AM
@yousave2005 wrote:Same here. Our customer in Canada requested to change it from Global Shipping to direct international shipping. I coundn't make the adjustments. Ebay didn't let me to.
When I called ebay I was told I have to end the listing, then do all the shipping adjustments and relist it PAYING LISTING FEE again that could be vawed if I call them back. I am not making it up! They did many changes today including rolling out sellers HUB that makes my head spin.....
I am not sure it's a glitch when the ebay representative made it clear it's a new way to edit since today.
The representative was in India so I am holding my breath they are wrong. Otherwise I don't like it.
So, once I list an BIN, eBay is now going to make me cancel and relist just to change the shipping? It's a simple edit? New ways to make money I guess.
UGH ... Problem with revising active listing ... system temporarily unavailable glitch
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‎09-17-2017 06:21 AM
Having a similiar problem....trying to drop price on active, relisted products and when I hit revise, it takes me to "create new listing", with the URL pointing to http://bulksell.ebay.com/ws/eBayISAPI.dll?SingleList&title=
When I cancel this page, it makes a draft............deleted all the drafts this am.............have called 2 times over the past week and both representatives could see the problem on their end but all they can do is write a report...problem still exists
Have tried to revise on a Windows 10 computer, My Windows 8.1 laptop, and my Android phone....problem runs across all platforms...................
UGH ... Problem with revising active listing ... system temporarily unavailable glitch
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‎09-17-2017 07:53 AM
I followed their steps to revise and it said no active content found, BUT in my seller hub I have a warning?? I called last week and the rep said I was fine, so I called again and NOW they said I wasn't and she walked me through it. It STILL didn't work but when she did it on her end it did.
If they have a system to detect the content then they should be able to just remove all of it, without us having to do every single one. This is a giant pain in the butt!!!!
Is this why things have been so slow for me the last few weeks though?? Just curious!!
