Sold an item and a different user messaged me claiming they brought it. How do I report this?

[cptwhiteshirt]

So I sold an item today and i got a message from a completely different user claimiing they purchased it and they need the address changed. He gave a name that doesnt match in any way and an address that is on the other side of the country from the actual shipping address. this is obviously a scam. my guess is he was watching my account and waiting for the item to sell, and once it sold, he sent me a message claiming it. thankfully I'm not and idiot. does this happen a lot and how can I report this guy? i mean, he did send me his name and address.

[loveyourimagination49]

Did you google the name and/or address?

[cptwhiteshirt]

Yes i did. the only thing that came up was a custom auto and performance shop.

[siayan]

The only way I can find to report this is by calling CS. They used to have a report button and it is gone. Any complaints now have to be item related. If it were me I would take the time to call because this is a scam that needs to be nipped in the bud.

http://pages.ebay.com/help/policies/rfe-spam-ov.html

Maybe some else has another idea.

[loveyourimagination49]

Did they pay yet?
They can change the ship to address in PayPal.

[missjen831]

This is becoming a common scam here. You can call customer service to report it and forward the messages to spoof@ebay.com

[missjen831]

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@loveyourimagination49 wrote:
Did they pay yet?
They can change the ship to address in PayPal.

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The person who contacted the OP is not the buyer though. Its a scam. 

[femmefan1946]

I know it's obvious, but only ship when it shows as Paid in Paypal.

And of course, if there is a different address in PP and eBay, ask the guy who sent money which is correct.

[loveyourimagination49]

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@missjen316 wrote:

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@loveyourimagination49 wrote:
Did they pay yet?
They can change the ship to address in PayPal.

---

The person who contacted the OP is not the buyer though. Its a scam. 

---

How do you know it's a scam? Was it not an ebay message?

Just asking.

[siayan]

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@loveyourimagination49 wrote:

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@missjen316 wrote:

---

@loveyourimagination49 wrote:
Did they pay yet?
They can change the ship to address in PayPal.

---

The person who contacted the OP is not the buyer though. Its a scam. 

---

How do you know it's a scam? Was it not an ebay message?

Just asking.

---

If I am understanding this correctly it goes like this

You sell a expensive item to Joe Smith,

Sam Scam immediately messages you through contact seller and says I am the winner please ship to this address

Sam Scammer

1421 Reshipper Lane

Florida, USA

You ship and Joe Smith says wheres my item

Y

[loveyourimagination49]

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@siayan wrote:

---

@loveyourimagination49 wrote:

---

@missjen316 wrote:

---

@loveyourimagination49 wrote:
Did they pay yet?
They can change the ship to address in PayPal.

---

The person who contacted the OP is not the buyer though. Its a scam. 

---

How do you know it's a scam? Was it not an ebay message?

Just asking.

---

If I am understanding this correctly it goes like this

You sell a expensive item to Joe Smith,

Sam Scam immediately messages you through contact seller and says I am the winner please ship to this address

Sam Scammer

1421 Reshipper Lane

Florida, USA

You ship and Joe Smith says wheres my item

Y

---

Who paid, and is the money in your PayPal ?

Not an email, but in actual account?

[cptwhiteshirt]

^correct^

the buyers ebay and paypal all match up.

just a guy trying to swoop in and steal someones purchase.

[mistwomandancing]

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cptwhiteshirt wrote:

So I sold an item today and i got a message from a completely different user claimiing they purchased it and they need the address changed. He gave a name that doesnt match in any way and an address that is on the other side of the country from the actual shipping address. this is obviously a scam. my guess is he was watching my account and waiting for the item to sell, and once it sold, he sent me a message claiming it. thankfully I'm not and idiot. does this happen a lot and how can I report this guy? i mean, he did send me his name and address.

---

You're a low-feedback account, and there are definitely people out there in the Big Bad World who lie in wait to try to scam some of the inexperienced out of their good items.  The fact that he sent you his name and address means NOTHING.

The name and address you are to ship to is in your PayPal account.. along with their verification of the PAYMENT having been received and Okay to ship, and likely/hopefully/almost always that coincides with the name and address on record with eBay as well.

Use that, and you're safely covered. 

[siayan]

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@loveyourimagination49 wrote:

---

@siayan wrote:

---

@loveyourimagination49 wrote:

---

@missjen316 wrote:

---

@loveyourimagination49 wrote:
Did they pay yet?
They can change the ship to address in PayPal.

---

The person who contacted the OP is not the buyer though. Its a scam. 

---

How do you know it's a scam? Was it not an ebay message?

Just asking.

---

If I am understanding this correctly it goes like this

You sell a expensive item to Joe Smith,

Sam Scam immediately messages you through contact seller and says I am the winner please ship to this address

Sam Scammer

1421 Reshipper Lane

Florida, USA

You ship and Joe Smith says wheres my item

Y

---

Who paid, and is the money in your PayPal ?

Not an email, but in actual account?

---

The message has nothing to do with the sale. The sale procedes as normal. What to do with the scammer. 

Report him.

[missjen831]

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@loveyourimagination49 wrote:

---

@missjen316 wrote:

---

@loveyourimagination49 wrote:
Did they pay yet?
They can change the ship to address in PayPal.

---

The person who contacted the OP is not the buyer though. Its a scam. 

---

How do you know it's a scam? Was it not an ebay message?

Just asking.

---

OP was contacted by someone other than the winning bidder. A different user ID requested he ship the item to a different name and address than what is on the sales record and the paypal payment. Its a newer scam that popped up on the boards recently. The scammers are watching auctions and then contacting the seller (using the link on the listing so that the message is associated with the listing) after the auction ends and pretends to be the original buyer . The goal is trick the seller into shipping to THEM instead of the actual buyer.