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UGH ... Problem with revising active listing ... system temporarily unavailable glitch

"It looks like there's a problem with this listing
System temporarily unavailable, please try listing again"
 
I have also been having this issue: unable to revise some of my active listings for one week.  To-date (08/29/2017), I have had 11 active listings with this problem, and have also notified eBay of this problem.  To-date, I still have not had any resolution from eBay, have called support 3 times, and I am only being told it is a "system glitch" they are (still) working on.  After these 7 days, I am noticing a trend but also inconsistencies with this problem:  this glitch is only showing on listings (some, not all) posted on/after August 8th.  There is no trend noticed with categories, photos, or anything that I can see.  There IS a problem with making ANY change to such listings, ie no relationship with price tweak or photo tweak or description tweak or UPC entry.  Since I have not seen any resolution for this problem, I have ended 8 of these 11 listings, then chosen "sell similar" to relist them, and have found that I again have the ability to revise them.  In most of my cases, I have been tweaking prices since I periodically lower prices to "get stuff out the door."  I have been an eBay store/seller for well over a decade and have never run into this type of problematic, frutrating, time-consuming, and long-standing issue.  I know there are others out there in the eBay seller community having these issues, so I am both sharing and venting.  Let's hope the FIX is soon ... holiday sales are around the corner!  Julie
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Re: UGH ... Problem with revising active listing ... system temporarily unavailable glitch


@attictreasuresfleamarket wrote:
"It looks like there's a problem with this listing
System temporarily unavailable, please try listing again"
 
I have also been having this issue: unable to revise some of my active listings for one week.  To-date (08/29/2017), I have had 11 active listings with this problem, and have also notified eBay of this problem.  To-date, I still have not had any resolution from eBay, have called support 3 times, and I am only being told it is a "system glitch" they are (still) working on.  After these 7 days, I am noticing a trend but also inconsistencies with this problem:  this glitch is only showing on listings (some, not all) posted on/after August 8th.  There is no trend noticed with categories, photos, or anything that I can see.  There IS a problem with making ANY change to such listings, ie no relationship with price tweak or photo tweak or description tweak or UPC entry.  Since I have not seen any resolution for this problem, I have ended 8 of these 11 listings, then chosen "sell similar" to relist them, and have found that I again have the ability to revise them.  In most of my cases, I have been tweaking prices since I periodically lower prices to "get stuff out the door."  I have been an eBay store/seller for well over a decade and have never run into this type of problematic, frutrating, time-consuming, and long-standing issue.  I know there are others out there in the eBay seller community having these issues, so I am both sharing and venting.  Let's hope the FIX is soon ... holiday sales are around the corner!  Julie

Today I experienced the same errors, but in addition, I was trying to edit a fixed price listing that was only 3 days into the 30 days. It would not let me make a change to international shipping, not matter what I tried. It was for a customer so I was a bit irritated. Has anyone else noticed problems with modifying shipping ona fixed price listing?

 

Thanks,

Message 2 of 6
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Re: UGH ... Problem with revising active listing ... system temporarily unavailable glitch

 Same here. Our customer in Canada requested to change it from Global Shipping to direct international shipping. I coundn't make the adjustments. Ebay didn't let me to.

When I called ebay I was told I have to end the listing, then do all the shipping adjustments and relist it PAYING LISTING FEE again that could be vawed if I call them back. I am not making it up! They did many changes today including rolling out sellers HUB that makes my head spin.....

I am not sure it's a glitch when the ebay representative made it clear it's a new way to edit since today.

The representative was in India so I am holding my breath they are wrong. Otherwise I don't like it.

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Re: UGH ... Problem with revising active listing ... system temporarily unavailable glitch


@yousave2005 wrote:

 Same here. Our customer in Canada requested to change it from Global Shipping to direct international shipping. I coundn't make the adjustments. Ebay didn't let me to.

When I called ebay I was told I have to end the listing, then do all the shipping adjustments and relist it PAYING LISTING FEE again that could be vawed if I call them back. I am not making it up! They did many changes today including rolling out sellers HUB that makes my head spin.....

I am not sure it's a glitch when the ebay representative made it clear it's a new way to edit since today.

The representative was in India so I am holding my breath they are wrong. Otherwise I don't like it.


So, once I list an BIN, eBay is now going to make me cancel and relist just to change the shipping? It's a simple edit? New ways to make money I guess.

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Re: UGH ... Problem with revising active listing ... system temporarily unavailable glitch

Having a similiar problem....trying to drop price on active, relisted products and when I hit revise, it takes me to "create new listing", with the URL pointing to http://bulksell.ebay.com/ws/eBayISAPI.dll?SingleList&title= 

When I cancel this page, it makes a draft............deleted all the drafts this am.............have called 2 times over the past week and both representatives could see the problem on their end but all they can do is write a report...problem still exists

Have tried to revise on a Windows 10 computer, My Windows 8.1 laptop, and my Android phone....problem runs across all platforms...................

Message 5 of 6
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Re: UGH ... Problem with revising active listing ... system temporarily unavailable glitch

I followed their steps to revise and it said no active content found, BUT in my seller hub I have a warning?? I called last week and the rep said I was fine, so I called again and NOW they said I wasn't and she walked me through it. It STILL didn't work but when she did it on her end it did.

 

If they have a system to detect the content then they should be able to just remove all of it, without us having to do every single one. This is a giant pain in the butt!!!! 

 

Is this why things have been so slow for me the last few weeks though?? Just curious!!

A miracle is not defined by the event. A miracle is defined by gratitude.
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