Traffic Statistics Reset?

[gottasellemall69]

Logged on today to find my traffic stats have been reset...and won't update currently either (although these days I wouldn't be surprised if I hadn't gotten any activity 🤣).

Anyone else having this issue, or just lucky 'ol me?

[buyselljack2016]

 

[new_spin_boutique]

My performance and traffic tab is broken, too. My historical data is approximatley 1/3 or 1/4 of what it was. 

Today seems to be working, though. My conversion is/was about 19% LOL

Definitely something is borked. Noticed the problem around 0200 EST

[gottasellemall69]

Thanks for the confirmation - still broken on my end, 24+ hrs. 👍

[new_spin_boutique]

Same here, still broken. 

[new_spin_boutique]

Spoke to a rep today. He could clearly see the problem and created a detailed IT ticket. Also pointed him to the threads here. As soon as I hear something back I'll let you know. He did mention that for anyone also experiencing this issue it'd be best to contact a CSR and report it. 

[storeyarn]

I sent a support message about this issue 48 hours ago. No response was received. 😔

[gottasellemall69]

Sounds good, thanks for checking w/CS, I was debating to try myself but with everything else apparently broken on the site (reading through forum posts at least) I was feeling very "meh" about it haha.

Suppose I'll hit them up after today if they don't fix it.

[gottasellemall69]

Looks like it's back up, at least for me now.