Tolerance for size chart

[iamalwaysright]

What tolerance would you say is okay for size chart measurements in clothing? I know fabric, material and type of clothing will matter greatly here because many fabrics are more stretchy than others and some clothing is meant to be more tightly worn versus loose.

I have a buyer who bought a pullover rather thick kangaroo pouch hoodie. The material is quite spongy and stretchy as many of these hoodies are. Buyer files a SNAD saying the length and width don't match the size chart measurements. That's it's too short and too wide. When I received the hoodie back and measured it, I laid it as flat as I could and measured the hoodie to be pretty exact. Maybe off by half an inch at the very most. This is on an XL size. Would you deem that SNAD?

[dnasilver]

Hard to say since none of us have actually had this hoodie in hand. It does not matter what we think. It only matters what the buyer thought. Clothing is tough all around. Size has changed greatly especially in America. The clothing companies did not want to hurt the feelings of Americas expanding population. 

[chevymontecarlo88]

It sounds like the buyer ate a little too much over Thanksgiving and is denying the fact their belly has grown. Of course, sizes from manufactures will vary but if you did measure it, the buyer should be able to figure it out. You should ask for a picture of them wearing it for verification. 😁

[iamalwaysright]

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@chevymontecarlo88 wrote:

It sounds like the buyer ate a little too much over Thanksgiving and is denying the fact their belly has grown. Of course, sizes from manufactures will vary but if you did measure it, the buyer should be able to figure it out. You should ask for a picture of them wearing it for verification. 😁

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Lol. Yea, and while I'm at it I should ask the wife if she accidentally shrank all of her clothing.

[caldreamer]

No, customer should have opened "does not fit" claim (but customer figured out if they claim "not as described" you will get stuck reimbursing all the postage.

[adamcartwright]

@iamalwaysright 

I don't know... I don't go by size charts, especially since variations can happen during the manufacturing process. I always post measurements.

1/2 inch laying flat can mean the difference between fitting nicely and being too tight, especially on larger sizes. 

[iamalwaysright]

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@adamcartwright wrote:

@iamalwaysright 

I don't know... I don't go by size charts, especially since variations can happen during the manufacturing process. I always post measurements.

I'm not understanding. All my size charts contain measurements. Are you talking about physically measuring each duplicate garment piece individually that I have thousands of? That would totally make variations listings totally useless for clothing.

1/2 inch laying flat can mean the difference between fitting nicely and being too tight, especially on larger sizes.

Don't you mean especially on smaller sizes because it'd be a higher percentage? I was generous and being devil's advocate when I said half an inch at the very most. The XL hoodie was measured at 30 inches. And using that half inch tolerance, that would mean the measurement would have an error of 1.7%.

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[iamalwaysright]

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@caldreamer wrote:

No, customer should have opened "does not fit" claim (but customer figured out if they claim "not as described" you will get stuck reimbursing all the postage.

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Thanks a lot Youtube!

[chapeau-noir]

People can be a bit delusional about what fits them - one rule I advocate is not to stretch knits to get sizing - just lay them flat and measure them and that's it.

I shop for myself in thrifts and can't tell you how many shirts and pants have blown out seams because people will NOT purchase clothing that fits - they purchase the size they wish fit.