Thinking I'm to old to sell anymore!! Need help!!

[dennisa1]

I made a listing and listed it as availble of 2 quantity but only have 0ne quantity left. Buyer purchased them both before I caught my goof up. 

Question is can I give here a partial credit for her order through Paypal or Ebay if she agrees to it or must I credit her the complete order and let her rebuy if she wants. 

Thanks much for your input. 

I think I'm getting to old to sell on here.

[dennisa1]

Thought I would update with how I handled this matter. I first contacted the buyer with the issue and ask if it was ok to just give her 1/2 credit for her order.  I explained what had happened and she understood the situation. She agreed that if the refund could be issued then that was fine and if not we could do the cancel item and start over.  She was really very understanding. So I printed the shipping label as it was needed. There was only one label needed as she bought qty2 and just paid one price for the quanity of 2. 

  I then went to paypal and issued her a credit of 50% of her total order and it was really easy to do.

  I saved all of our emails and I will say that if I get a ding it will be my first and shouldn't kill me to bad. I also will say that if I do get the ding then it will be very sad that a seller gets smacked on the had for taking really good care of their buyers. I will do it every time and not look back. My first objective of selling on Ebay is to have the best Buyers experience they can have. If I can do that the rest will take care of itself. 

  Thanks very much for all the input to my Help needed plea, I really appreciate it.

Dennis