11-19-2019 01:42 PM
tl;dr - sold my iPad Pro via auction to a US buyer. Shipped right afterwards and did the insurance/signature required. Buyer just contacted me saying that he didn't receive the iPad, only a keyboard, asking "if I made a mistake". Nothing has been claimed yet, but I'm assuming this is the first leg of a scam.
I have the funds in my PayPal account from the sale but they are on hold pending delivery.
Do I have any recourse on this?
11-20-2019 08:06 AM - edited 11-20-2019 08:07 AM
oops
11-20-2019 08:07 AM
11-21-2019 01:12 PM
12-03-2019 02:47 PM
Update on this - I sent a message to the seller after their initial response saying that I had video recorded the entire handoff at FedEx, and to please take photos of the box so I could submit a fraud claim to FedEx. I never heard back from them and the payment went through after the hold from PayPal.
The original payment went through on Nov. 11 but was subjected to a hold. It finally released yesterday and is in my PayPal account.
My question - how do I know when I'm "in the clear"? If this is a fraudulent buyer, can they claw the money back at this point?
12-03-2019 02:55 PM
If the buyer paid with PayPal they have 180 days to file an item not as described claim. If they paid with their credit card the window to file a chargeback will vary. eBay gives the buyer a 30 day window from date of delivery.
Basically- you're not "in the clear" for 6 months in many cases.
Hopefully your reply scared the buyer off if they were a scammer. If they take any further action or reply with info then come back here for advice.
12-04-2019 09:26 AM
@m.fine wrote:Update on this - I sent a message to the seller after their initial response saying that I had video recorded the entire handoff at FedEx, and to please take photos of the box so I could submit a fraud claim to FedEx. I never heard back from them and the payment went through after the hold from PayPal.
The original payment went through on Nov. 11 but was subjected to a hold. It finally released yesterday and is in my PayPal account.
My question - how do I know when I'm "in the clear"? If this is a fraudulent buyer, can they claw the money back at this point?
Transfer the money to your bank account immediately. The money isn't safe until it's in your bank.