The transaction was unsuccessful. However, I receive eBay bill of this dealing.

[getomboy_tw]

Hi eBay support,

I've a transaction on 04/01/2021.

So far, the buyer doesn't pay it. 

I've already open case, but no any response yet.

Recently, I receive about this dealing bill.

Could you help me to resolve this problem?

I really receive any payment.

Many thanks.

[lamber9347]

@getomboy_tw You just need to close this unpaid item case. It says that you can now close it since you never received payment and the time has passed. Look to the right where it says "take action". Once closed you will receive a credit back for your fees. You need to finalize this first. Best of luck to you....

[xgvs8306]

best of luck to you

[getomboy_tw]

Hi lamber9347,

Thanks so much, I've resolved it.

Getom

[lamber9347]

@getomboy_tw That's great, hope I was helpful to you....