mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@pjcdn2005 wrote:He did say that the views and watchers were retained only when the same item number is kept so that would refer only to gtc listings. To me that says that relists do not retain either or those. What needs to be clarified?
Thank you, I understood what Trinton said. While it may not be important to you, I would like clarification because the ONLY time a listing number is retained has NOTHING to do with Relisting. It only happens when a listing gets Renewed. The two functions are NOT the same.
I just want to make sure something isn't getting overlooked or lost in the discussion. So while it is clear to you, I am just trying to verify. We are all talking about the same thing. Countless times of continued questioning has resulting in new or improved information being shared.
@mam98031 wrote:
@Anonymous wrote:
@mam98031 wrote:
@myjunqueyourtreasure wrote:
I'm pretty sure ebay keeps selling data "behind the scenes" on any listing. But most of us view "sales history" for buyer's info as what's shown ON the listing itself.
AFAIA relist keeps the ended qty, while sell similar reverts to the original qty - that's about the only difference I've ever seen, apart from a relist showing as such to any watchers.On Relists, yes. On Sell Similar NO. A sell similar is like creating a completely new listing. All numbers are fresh and never used.
On a relisted listing or a renewed listing, the views and sales history follow the listing. Or at least that is how it use to be. I think we need to be refreshed on how it is handled in Ebay currently. It would be good information for all of us to have.
@Anonymous
Hi @mam98031, happy to clarify. Using Sell Similar would create a brand new listing where the seller can input their available quantity. For a relist, the process varies depending on what quantity was available at the time that the listing ended:
- For listings that had a quantity of one or more, the listing will relist with the quantity that was available when the listing ended.
- For listings that had a quantity of 0, relisting the item would reset it to the original quantity.
Of course, a seller is able to edit this as needed
As for views and watchers, these will be retained anytime the item number is retained. If your listing still has the same item number, then it is still benefiting from it's history of engagement (views, watchers, sales history, etc.).
Thank you Trinton. I appreciate the update.
Retaining a listing number happens when a listing is RENEWED, which is not the same as a Relist or Sell Similar.
I think we are just confusing some of Ebay's terminology and that may be on my end and not yours.
I wasn't asking about listings that are Renewed. Sellers have two options when a listing has been ended for whatever reason the listing has ended. We can Relist or we can Sell Similar.
On a Sell Similar I understand that this creates a listing that appears to be a brand new listing to the site.
My question is when we use the RELIST function. When we relist, if there were watchers on the original listing and if the buyer has their site preferences to receive the notice, an email will be sent to them notifying them that the item has been relisted.
With that said, long before you and I met or any of the employees currently monitoring the threads, on a listing that the RELIST function was used, the views and the sales history followed it as well. The buyers nor the sellers could see this information, but the information followed and was used in the search returns.
Ebay does this [or did this] long before the OOS option was available to sellers. It was a way for sellers to keep their search placements on good selling items and not get penalized by having to start a listing all over again.
Now certainly since the start of the OOS feature or before, this could have changed. And since it was never a written rule, I nor others would have known about the changed.
So there are three different ways in which a seller can reup / post a listing. Each should have it's own definition or otherwise they aren't all needed and only add to MY confusion.
Renewals
Relist
Sell Similar
@Anonymous
Hi @mam98031, happy to elaborate!
I can confirm that a relisted item is linked to the original item it was relisted from and will take into account the engagement history and the sales history of the original listing when determining the initial search placement. This means that the relisted item may re-insert into the Best Match search results approximately where the old one was as long as the relist is done soon* after the original item ended, and the title/category have not changed. This is a process that is performed on the "back end" and would not be visible publicly.
After initial placement, the listing would be subject to our standard Best Match algorithm, and it's placement in search would adjust as normal. An important note I must make is that the this carry-over process performed on our end only works on the first relist of the item, and not multiple relists of the same original item.
Additionally, I can reiterate that sell similar and listing a new item always starts fresh. A GTC listing that retains the same item number would retain all of the history of the original item (views, sales history, watchers, etc.) and you would not have to worry about relisting quickly after the initial listing ends. This in addition to retaining the original item number and thus improving search placement in third party search is why we've moved to GTC durations as our default, but the relisting option still exists for ended listings and I hope this information helps address any confusion that has come up.
*While I know vague time frames such as "soon" aren't ideal, I am unable elaborate further on what timeframe is considered soon for this situation.
@Anonymous wrote:
@mam98031 wrote:
@Anonymous wrote:
@mam98031 wrote:
@myjunqueyourtreasure wrote:
I'm pretty sure ebay keeps selling data "behind the scenes" on any listing. But most of us view "sales history" for buyer's info as what's shown ON the listing itself.
AFAIA relist keeps the ended qty, while sell similar reverts to the original qty - that's about the only difference I've ever seen, apart from a relist showing as such to any watchers.On Relists, yes. On Sell Similar NO. A sell similar is like creating a completely new listing. All numbers are fresh and never used.
On a relisted listing or a renewed listing, the views and sales history follow the listing. Or at least that is how it use to be. I think we need to be refreshed on how it is handled in Ebay currently. It would be good information for all of us to have.
@Anonymous
Hi @mam98031, happy to clarify. Using Sell Similar would create a brand new listing where the seller can input their available quantity. For a relist, the process varies depending on what quantity was available at the time that the listing ended:
- For listings that had a quantity of one or more, the listing will relist with the quantity that was available when the listing ended.
- For listings that had a quantity of 0, relisting the item would reset it to the original quantity.
Of course, a seller is able to edit this as needed
As for views and watchers, these will be retained anytime the item number is retained. If your listing still has the same item number, then it is still benefiting from it's history of engagement (views, watchers, sales history, etc.).
Thank you Trinton. I appreciate the update.
Retaining a listing number happens when a listing is RENEWED, which is not the same as a Relist or Sell Similar.
I think we are just confusing some of Ebay's terminology and that may be on my end and not yours.
I wasn't asking about listings that are Renewed. Sellers have two options when a listing has been ended for whatever reason the listing has ended. We can Relist or we can Sell Similar.
On a Sell Similar I understand that this creates a listing that appears to be a brand new listing to the site.
My question is when we use the RELIST function. When we relist, if there were watchers on the original listing and if the buyer has their site preferences to receive the notice, an email will be sent to them notifying them that the item has been relisted.
With that said, long before you and I met or any of the employees currently monitoring the threads, on a listing that the RELIST function was used, the views and the sales history followed it as well. The buyers nor the sellers could see this information, but the information followed and was used in the search returns.
Ebay does this [or did this] long before the OOS option was available to sellers. It was a way for sellers to keep their search placements on good selling items and not get penalized by having to start a listing all over again.
Now certainly since the start of the OOS feature or before, this could have changed. And since it was never a written rule, I nor others would have known about the changed.
So there are three different ways in which a seller can reup / post a listing. Each should have it's own definition or otherwise they aren't all needed and only add to MY confusion.
Renewals
Relist
Sell Similar
@Anonymous
Hi @mam98031, happy to elaborate!
I can confirm that a relisted item is linked to the original item it was relisted from and will take into account the engagement history and the sales history of the original listing when determining the initial search placement. This means that the relisted item may re-insert into the Best Match search results approximately where the old one was as long as the relist is done soon* after the original item ended, and the title/category have not changed. This is a process that is performed on the "back end" and would not be visible publicly.
After initial placement, the listing would be subject to our standard Best Match algorithm, and it's placement in search would adjust as normal. An important note I must make is that the this carry-over process performed on our end only works on the first relist of the item, and not multiple relists of the same original item.
Additionally, I can reiterate that sell similar and listing a new item always starts fresh. A GTC listing that retains the same item number would retain all of the history of the original item (views, sales history, watchers, etc.) and you would not have to worry about relisting quickly after the initial listing ends. This in addition to retaining the original item number and thus improving search placement in third party search is why we've moved to GTC durations as our default, but the relisting option still exists for ended listings and I hope this information helps address any confusion that has come up.
*While I know vague time frames such as "soon" aren't ideal, I am unable elaborate further on what timeframe is considered soon for this situation.
@Anonymous
Thank you for researching this and getting the answers for us. That is how I thought it worked however I was remiss in sharing earlier in this thread that in regards to Relisting an item the sales history and views only follow it the first time you relist the listing. I forgot that tidbit of important information and thank you for refreshing my memory.
I love your closing statement. You know me all too well as that would have been my next question. LOL
@pjcdn2005 wrote:He did say that the views and watchers were retained only when the same item number is kept so that would refer only to gtc listings. To me that says that relists do not retain either or those. What needs to be clarified?
Trinton's most recent response will validate why I continued to ask for clarification.
Great job. I hope you get to have some fun while you are away.
