The intelligence level of Ebay

[cwcsports]

My January invoice for seller fees was 119.67.  Due on Feb. 15.

My February invoice for seller fees was 122.45.  Due on March 15.

I was late paying for my January invoice.  I didn't pay it until March 2.  I clicked on "make a payment" in Seller Hub.  The amount in the box was 122.45, I went ahead and paid that amount thinking it would cover my January invoice and a couple of dollars toward my February invoice.  The next day I got a message from Ebay saying Paypal had reversed my payment.  So after wasting a couple of hours on the phone with Ebay and Paypal, I determined what had happened was Ebay used my payment for the Feb. invoice (which wasn't even due yet) rather than the January invoice that WAS due.  Now I can't list anything because I owe for January.  Of course the Ebay representative told me I could pay the amount now and I could then list.  LOL.   

[fashunu4eeuh]

Hi, so sorry to hear you’ve had a rough patch. Ebay usually will suspend an account for missing fee payments. You mentioned you cannot list new items, and i see your items are still up for sale. Would hate to see your income stream dry up due to late payment because of a suspension, just when you need it most. When it comes to their fees, they can be unforgiving. Wish you the best now and in the future. Good luck.

[cwcsports]

Thankfully I started an awesome new job last week and will no longer have to depend on ebay to pay my bills. It will just be extra income now. It may take a little while to get caught back up but things are looking up!

[mam98031]

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@myjunqueyourtreasure wrote:

"Most" companies apply any payments received to the oldest amounts owing.

But of course ebay is NOT "most" companies.

Too bad they don't apply 'industry standards' to their own dealings.

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Actually credit cards have to do that by law now.  They use to not have to do that many years ago and people were really losing money with all the extra finance fees they were paying.  But since Ebay doesn't charge finance fees, I doubt the same rules apply.

[castlemagicmemories]

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@cwcsports wrote:
I used to do that but currently don't have any credit available on my cards. I've been having some financial difficulties here lately. If I had the money I would have definitely paid the invoice on time, but that just wasn't a possibility this time around.

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I'm sorry to hear of your difficulties.  Things happen, don't be discouraged.

You're working on it.