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Thank you eBay for putting my sales into the dumper.

Thank you eBay. For the first time in almost three years, I was completely shut out of sales.

I'm just a little guy, 300 to 400 listings at any given time. I had a formula that I used to combine a few auctions with BIN listings.

Limiting sales items to items already listed for 14 days has scrapped my formula and put my sales in the toilet.

I used to support eBay for all the different ways they helped sellers, but no more. I am no longer allowed to used my own business sense to run my store. eBay should ask themselves who their customers really are; who pays them every month. 

If there isn't one sight to replace eBay, maybe there are two or three; a lot more work, but I've always worked for my money.

Such a shame.

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Re: Thank you eBay for putting my sales into the dumper.

People have different strategies to aming money.  We constantly add to the store and its 4900 items, noone can even look though the whole thing.  Anyone who comes to our actual physical shop sees there is so much stuff they cant even focus. You could come several times and find crazy amounts of stuff since were specialists in this stuff.

 

There is no doubt right now that we are being wrecked by a broken system and polocies designed to punish ceraton people but affecting the wrong people. One size fits all and by all everyone gets treated like drop shippers who rip off their customers.

 

Thinking about 1 more thing.  This is the first time, Ive had to contact our carrier to tell him no pickup today.  We have a spoecial pickup route due to having a large mail route that no carrier ever wants permenantly due to how long it is . As soon as we get a new carrier and get to know them, they are off to something better and we ended up having pickups with no scans, people who couldnt figure out the lockbox, etc.  Sometimes they were supposed to pickup and wouldnt answer the phone, so rush hour im hustling a bunch of packages tp usps at the last moment and waiting in line for a scan.  It took a lot of work to get on this route since were not super high volume 100+ a week but they can drop us if we arent having pickups. This all because were doing 1 days shipping and need those scans. Weve literally done everything ebay has asked us to do while building the biggest freshest store of its kind. We used to have our social media going here instead of our site but just axed that.

Message 61 of 70
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Re: Thank you eBay for putting my sales into the dumper.

Maybe I'll sell some other niches... been doing the same shape for 4 years straight.
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Re: Thank you eBay for putting my sales into the dumper.

We agree with you.  Best regards

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Re: Thank you eBay for putting my sales into the dumper.

If that were true, many more would be coming here to complain.

 

Not likely.  Most sellers don't even know the boards exist and you skipped the part about sellers not noticing  due to the gallery photo showing.

 

And to be honest, in my categories, photos are always there.  I have yet to encounter a jewelry or doll listing with no photos.  And mine are there.  So it is not site wide.

 

The chances that you have looked at even 2% of the all of the jewelry listings is unlikely. There are millions.  I never said site wide. I said at the least thousands. Site wide would be millions.

 

I wasn't looking for a rebuttal. I just making a statement. I hope at least it made lurkers check their photos.

 

 

 

 

Message 64 of 70
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Re: Thank you eBay for putting my sales into the dumper.

Thats not how every seller works or how every niche works.  If youre deling with 40-50 year old new old stock specific parts you have stuff people want right away but stuff that someone really wants the right buyer needs to find. Regardless you have stuff that is incredibly rare no matter what discipline and if you have history with it and know it , you know its crazy valuable. Then some sellers find some, were still talking maybe only 3 on ebay and theyre not even ripe yet in my disipline meaning they will be worth much more in 5 years so no hurry.

 

People think there is one way to sell and there is not. They can all be correct but when something like drop shipping takes all of the air out of the room or 1 million polo shirts, there is way more supply than demand. I bought a bike from a retired professor of economics years ago, his original racing bike from the 50's and still have it.  he questioned me about my store and we got  intoa discussion for few weeks about it and he said if he were still teaching, he would use us an example of an outlier.  Someone who doesnt follow the rules of modern commerce completey but who completely follows the rules of supply and demand. I have it, noone else does, I list it high. Its ultra rare. Then 2 people find one or list one and follow right behind you on price, you can raise your price as there s will sell and there may not be another for 2 years. Or in most cases, theres will be sans box or missing something but at at price it sells for creating a shelf. The longer you hold it, the more you need to get as you have capital wrapped up for along time. Most people dont understand this stuff becasue they dont sell things that fluctuate in value.

 

I will frequently be the only person with somethoing or the only one with good pictures and descriptions, then someone finds a box of them from the 1970's. They have no idea about how to sell so proceed to put something that has hovered around $60 for years for $12 and sell off 50 of them to people who dont need them but theyre so cheap, then resellers up the price. Completely crushing that market and satisfying demand for a long while but you can still sell yours by waiyting, certainly not going to drop price to compete with them as you may have paid more for it and you know due to supply and demand there will be lessa nd less in years to come.  So ebay doesnt make fvf on $12 but eventually on $85. Selling rare high end stuff can be like investing in stocks. The thing is noone really needs the stuff, its not food, so there is no harm in waiting for someone to pay for all of your hard wpork locating, procuring and finding. You should be able to move the price up and down as you wish. maybe lower it for a week whn you feel like upping sales before vacation or whatever your reasoning. 

 

having to pick a perfect price when your listing 100 things a day immediatly shoudlnt have to be a thing. Sometimes, you have amuch rarer version realized later and raise the price. Sometimes, you find 10 more yourself and it brings your cost per item down. There are many reasons this shouldnt be a thing for all sellers.  We do over 400k a year for years and were going to probably hit 600k this year and have repeat customers going back years. 

 

This isnt aimed at you ian negative way or anything but Ive seen that same sentimment and I think people dont realize there are so many legit ways to sell based on what youre selling and all can be valid when they dont mess up the platform.  Someone with 100,000 dropship items I think has no care about cs and theyre not really providing a great service if its just a race to to copete with other platforms. I could be wrong and definately not across the board.

 

Some of us een have an almost no pollution business model and should be able to charge what we charge. Reused packing and old out of production stuff.  This stuff should be lauded by ebay, not punished. Im actually getting to the point, where my store is large enough and inventory deep enough that I was going to start dropping a lot of things as its getting old and turn a bunch back into cash. the last thing you want to do is give stuff away when noone seeing your stuff anyway. Zero packages today for the first time in years.

 

I wouldnt tell anyone their way is the wrong way unless they arent making any sales, short on this here crazy chaos. if changing prices daily works, then so be it, no harm in it.

Message 65 of 70
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Re: Thank you eBay for putting my sales into the dumper.


@sookie*stackhouse wrote:

If that were true, many more would be coming here to complain.

 

Not likely.  Most sellers don't even know the boards exist and you skipped the part about sellers not noticing  due to the gallery photo showing.

 

And to be honest, in my categories, photos are always there.  I have yet to encounter a jewelry or doll listing with no photos.  And mine are there.  So it is not site wide.

 

The chances that you have looked at even 2% of the all of the jewelry listings is unlikely. There are millions.  I never said site wide. I said at the least thousands. Site wide would be millions.

 

I wasn't looking for a rebuttal. I just making a statement. I hope at least it made lurkers check their photos.

 

 

 

 


I agree that many don't know about the boards. I sure didn't when I first started here and even then I never had a reason to come here.  I think many do come in and just check things out. I thnk there's also many who have come here once and won't ever again.

 

Because something happens to one and not another doesn't mean it doesn't exist. It just means you haven't seen it or experienced it.

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Throw me to the wolves and I'll come back leading the pack.
Message 66 of 70
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Re: Thank you eBay for putting my sales into the dumper.


@pb*bikes wrote:

We just had our first day of negative sales ever.  Nothing sold but a stupid $150 free return. We opted into free returns on June 11 but havent indexed and were told by cs to do it again. We did and were not indexing when you select free returns.  We were doing 1-2k in sales for the last 18+ months, actually a lot longer but I cant be sure of consistency off the top of my head but its been a few years. Weve never been hit like this. Weve done almost 3 million total here and are flapping in the wind.

 

GTC listings are not a flaw for collectable/vintage sellers. It takes a while to pair up with the right buyer due to specs and needs, similar in auto parts, you cant just shove something in that wont fit. It may be horrible for a million polo shirts and causing chaos. You simply cannt take a 40 year old new in box collectable but functional hubset that takes a 6 months to sell and just keep discounting it. The stuff is expensive due to rarity and not everyone needs it, so you have it for the happy customer that collects these things and comes back knowing were to find what they need next.  We have major repeat customers, some of which will buy 10 things in one haul. rare things for that 1940's french bike that just happened. You cant find the stuff anywhere but ebay but weve got most of the market so were kinda stupid for still being here but the sales were so great and ebay was making almost 50k a year from us that they now, no longer want. The way we were headed, that would be 100k next year. 

 

Those commenst about gtc listings being an issue only apply to a certian type fo seller. Others need them and they make sense. No issue with comodity sellers or more typical or competitive goods but they need to be treated differently.  We cant all be treated like someone whos drop shipping or selling the same thing as 200 other sellers.


Sorry to hear that. It has been a rough uphill battle with all these changes. It scares me a bit to buy more inventory, but I am also pushing hard on my other avenues too because this is not looking good. It is funny, over the weekend one of the CS guys was supposed to speak with his boss and call me back with the issues that are going on right now due to low sales, they never called me back. We make them thousands of dollars a month in fees, yet we get treated this poorly.

 

The problem we run into with this platform is that they have a mindset of one-size-fits-all type of mentality. It just doesn't work in a lot of the categories.

 

I've never used GTC, so I am not sure what kind of affect it will have on my business. I guess we need to do it for now until they decide to make some kind of changes down the road yet again.

 

I'm really hoping things even out/straighten out over the next month because it is some very rough waters.

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Re: Thank you eBay for putting my sales into the dumper.

Agree 100%.   I have to call ebay due to a stem going missing on the way to Sweden.  Were out the item, the shipping, the $ of the item and the fvf.  Why the fvf? Becasue for days now I try and refund the buyer, I get "There was a problem sending a refund to your buyer" So I have to go to pp and do it and call ebay for the fvf which takes so long its not worth it.

 

I wouldnt buy any merch if I were you until you get sales figured out, whetehr they fix it here, which cs isnt even responding anymore. I think when they ackowledge or apologize for a problem and dont fix it anyway, they are just admitting how bad we are being shafted wheich they probably dont want to do. Lie and deny or ignore. It sounds liek we do abou the same amount of sale so ebay lost a lot in fees from just 2 of us. Multiply that and the stock price should drop eventually. Not sure where they can take money from us if were not selling anything here anyway.

 

Something new is going to pop up for sure. Theyre looking at amazon and something is being built on the blockchain that will disrupt both of them. Even if they come back and fix the problem, theyre damaged and will never get my attention like they once did. Theyve caused financial damage to a lot of people. I guess we should have gone out solo a long time ago but Ive been passing up lots and collections and saving our money for this day. I dont know what % of thier income is from collectable and vintage but it was a pretty safe chunk of change so when that is gone, they are left competing head to head with amazon with the same stuff. they will lose. I went from spending 100k a year here to zero.

 

Everytime they hurt a seller, they also lose a buyer and potential one who sources inventory here and then sales it which equals 2 fvf's. 

 

There is a lot i'm not understanding.

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Re: Thank you eBay for putting my sales into the dumper.


@pb*bikes wrote:

Agree 100%.   I have to call ebay due to a stem going missing on the way to Sweden.  Were out the item, the shipping, the $ of the item and the fvf.  Why the fvf? Becasue for days now I try and refund the buyer, I get "There was a problem sending a refund to your buyer" So I have to go to pp and do it and call ebay for the fvf which takes so long its not worth it.

 

I wouldnt buy any merch if I were you until you get sales figured out, whetehr they fix it here, which cs isnt even responding anymore. I think when they ackowledge or apologize for a problem and dont fix it anyway, they are just admitting how bad we are being shafted wheich they probably dont want to do. Lie and deny or ignore. It sounds liek we do abou the same amount of sale so ebay lost a lot in fees from just 2 of us. Multiply that and the stock price should drop eventually. Not sure where they can take money from us if were not selling anything here anyway.

 

Something new is going to pop up for sure. Theyre looking at amazon and something is being built on the blockchain that will disrupt both of them. Even if they come back and fix the problem, theyre damaged and will never get my attention like they once did. Theyve caused financial damage to a lot of people. I guess we should have gone out solo a long time ago but Ive been passing up lots and collections and saving our money for this day. I dont know what % of thier income is from collectable and vintage but it was a pretty safe chunk of change so when that is gone, they are left competing head to head with amazon with the same stuff. they will lose. I went from spending 100k a year here to zero.

 

Everytime they hurt a seller, they also lose a buyer and potential one who sources inventory here and then sales it which equals 2 fvf's. 

 

There is a lot i'm not understanding.


I have to give them a call too here in a bit to find out what is going on, this is just crazy with how badly things have dropped off. Good luck with having to call them, I don't get why some of those tools are not available to us instead of having to do these PP workarounds. I think you are probably making more sales than me for sure, but I wasn't too far behind.

 

I bought the last of my goods for the month today since my supplier got in a few things I had asked him for a few weeks ago. I'd hate to turn them down after he was working on getting this stuff for me. Now I just plan to make due with the inventory to be processed. We have about 700-800 items waiting to be pictured and listed. It is sad, I just don't even want to list items anymore it feels disheartening.

 

There are other platforms waiting in the wings, its just a matter of time. Yup, there is always blockchain ecommerce and there are a few projects that are being developed on there for ecommerce. I think sites like ebay and their competitors will have to worry about them. Blockchain will be huge once it gets mass adoption.

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Re: Thank you eBay for putting my sales into the dumper.


@retrose1 wrote:


The OP is in the enviable position of having two separate markets that are/would be interested in their merchandise. I can understand totally why they have to constantly reprice. 

@retrose1

The OP does not have two separate markets because the OP is asking BIG BUCKS for her stuff. Most is waaay overpriced for silver market people, and very few are willing to pay hundreds for a spoon and such. There is no reason to list at hundreds of $$ then keep lowering the price every week. This is a perfect example of why ebay made this new rule.

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