I have no idea why I am answering this cause it really has no effect on me but it says this was the best answer to my query which I disagree with cause it does zero for me but I am going to quickly address each of your statements. grammer and spelling will not be a priority
1. You know what I meant by working as in basically if your selling stuff on ebay your getting your funds from ebay and they can, as in my case, with hold that money from you when ever they want in my opinion. In this instance I am referring to $1372. (aprox) has been withheld from me for 114 days now and counting. There was one time after about 45 days ebay said all issues had been cleared up and my account was resorted with all privileges also restored. That was crap becuase I tried to get my money each day for 3 days and they refused. Then on the 4thd day they again but a hold on all my funds.
2. I do not cancel transactions but buyers do and it happens and no one including you have any control over that mr. high and mighty. This is what I was referring to and it was extremely difficult trying to get this cleared up. For a long time it looked like, and was counted as derogatory towards me, that this was my fault. It was not a customer wanted to cancel a pair of sandals he got and to get it removed and corrected I jumped through ebay hoops for days. Nothing I did made this customer change his mind and cancel the transaction.
3. In regards to the negative feedback a buyer had ordered an electric handheld football game from me. In the heading it said the game was sealed. At the time I had someone helping me list items and they accidentally forgot to change the heading as it was used from a previous listing. I spotted this when I was filling the order and message the customer telling him that the game was not in a sealed container and it was not new as it was used. I assured him it was in working condition and he stated that was all he wanted. I had taken pictures of the game on and those were posted with the listing. Then again when this happened I had put batteries back in the game and tested it again and it worked as it should. Upon receiving it the guy said it did not work and he wanted to return it. I said it did work and I did not do returns but I can help you find out what the deal is as it worked when it was shipped and I am a very thorough packaging expert so I know it was not damaged in shipping (look at some of my comments). He did not want to try and figure out what the problem was like maybe he was not using new batteries or they were all different kinds and one was not good etc. etc. Instead he escalated it to customer service. Of course customer service immediately sided with him and sent him a shipping label ON ME OF COURSE. He also went ahead and left a negative comment saying "game was not sealed and was dead on arrival." First of all he knew the "game was not sealed" and for him to comment on that was a blatant lie on his part. The dead on arrival was also a lie because when I received the game back I immediately put batteries in it and it worked as it had when I first mailed it out and like it should work. I took time stamped video of this.
Ebay staff from ebay facebook refused to remove this from my comments. This was the only negative comment I had ever had and it was based on lies that I could prove were lies. I appealed it to the FB ebay staff and they denied my appeal. Unbelievable that any reasonable person would see this and see that I had proof that it was lies and refuse to remove it. Basically what ebay fb staff was saying hey it is all right to lie about some else on ebay and we condone it. I spent hours and hours writing emails and making phone calls to try and clear this up. After several more emails and phone calls (some of which reps just hung up on me after placing me on hold for long periods of time) I finally reached a customer service rep that gave a **bleep** and it was removed in minutes.
4. In regards to the funds being held I just went into more detail in a response I did early tonight so look for it it if you want this addressed.
With all that being said I wanted to say that I disagree that this is the best response to my situation. In fact it pretty much is the worst and is just a way for you to jump on that disrespect train and add your greatly unhelpful 2 cents. You obviously enjoy adding insult to injury. You probably like harming and torturing small animals too. So lets hope the day never comes when you have a situation where a customer wants to get a large, heavy, and expensive (ebike) for free. But hey people like you usually get what's coming to them. Next time why don't you keep your crappy comments to your hateful self.
mam98031 • Volunteer Community Member • Buyer/Seller since 1999
