Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Your account is currently limited. Go to Messages to find out what you need to do next

Hello, can someone help me with this error message please "Your account is currently limited. Go to Messages to find out what you need to do next". I have searched but could not find any solution. Find things I am currently not able to do: 1. cannot ...

Away time and not all items show up as seller away, buyer buys and eBay has other ideas

What's the deal with away time not showing up on all items? I just had a buyer buy something when away time was active and eBay wanted me to still ship the item within my handling time of three days. The buyer requested a cancellation and I approved....

How many items do full time sellers list daily ?

As a full-time seller, I always wondered how many items I list as compared to the other full-time sellers. I’ll go first I typically list 20- 30 items per day. How about you ? Please do share !

What if buyer contacts his bank to cancel a payment after the item is shipped to them international?

what if a buyer is buying as a guest and purchased an item then he waited until the item is shipped internationally then he calls his bank to object on this transaction will he still be able to get the item or how can eBay handle it with shipping ser...

Looking for a new platform... I'm tired

I started selling on eBay in 2003. The past 17 years have been a roller coaster and the ride is about to end. I have sold through the changes of charging FVF on shipping, removing my ability to leave negative feedback for buyers, not being able to ha...

what if i sold a used laptop my buyer returned but he swapped housing and contents with a bad laptop

Recently, I sold a used laptop. After the buyer got it, he informed me that it was not working and returned the laptop. I was surprised that he opened the device and took the motherboard, the hard disk, the RAM, and all the contents of the device. He...

Sales Dropped to ZERO out of no where....

Just wondering if anyone else has had their sales completely shut off before.... It's been 7 days without a single sale... My impressions, traffic, ect...is all down 50-75% out of no where. I've been slowly building the store up since Sept. In Nov- D...

Your seller performance status is at risk in the global program

Does anyone know why this notice has appeared in my Seller Level dashboard? Does it mean anything?Is this a glitch?Should I be concerned? Under the info for Global Region, I apparently am not maintaining the sales level for Top-Rated. As a U.S. based...

Is there a seller grant for 2024? I can't find an application for it.

ebay has updated the Seller Hub Marketing Tab

https://community.ebay.com/t5/Announcements/The-new-Seller-Hub-Marketing-tab-is-here/ba-p/34436187

2024 Up and Running Grants program launches today

"Now through Friday, June 7, 2024 at 6pm ET, eBay small business sellers in the U.S. are encouraged to apply for an Up & Running Grant." https://www.ebayinc.com/stories/news/ebay-launches-5th-annual-up-and-running-grants-program-awarding-500000-to-sm...

deleting an item

How do I delete an item that is no longer available

Resolved! Buyer “didnt authorize the purchase”

Sold this heavy, couple hundred dollar item a couple days ago.Spent an hour packaging it last night and bought the expensive label with the shipping they paid for, woke up planning to ship this morning but got this message.Best course of action? Ref...

Resolved! Ebay no longer backing its sellers who get unwarranted negative feedback.

Up until a few days ago Ebay was a great partner in removing unwarranted negative feedback. I never had to use any curtessy removals. Now when an ad specifically states an issue and shows an issue, the buyer can still leave negative feedback for exac...

Ebays money back policy

Hopefully if all the sellers on ebay, atleast the ones based in USA, would write about the defect in ebays money back guarantee policy;that by choosing item doesn't match photos or listing description, no matter how diligent a seller is about adequat...