Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

eBay never protect their own sellers, who paid the most

There were couple times, some buyers as fault to return orders with missing items. I sent message with picture proof, report buyers, called customer service, and boom..... they closed the case which I cannot dispute.Ebay said they do not have any phy...

Question from a potential buyer...

Item: Delicious DOLE PLANTATION® Lychee Gummi/Gummy Candy Fresh From Hawaii! Q: Do these gummies get stuck to your teeth when you chew them?

Does this ever happen anymore?

Remember the good ol' days when, randomly, you would list something online & see it sell within an hour? Does this happen for anyone in these competitive times? Last time I saw it happen was, I believe, in 2020. Although, I do not think it was within...

Disappointed in Authenticity Guarantee Program

I have previously had great success with this program for both selling and buying until just recently. I sold an Authentic Watch (which by the way had been previously authenticated by an industry expert) that was marked unable to be authenticated by ...

I haven't had a bid in 3 weeks when I usually have 3 sales a week. What's going on?

I don't u destined why I haven't had any bids in 3 weeks. I usually sell at least 3 times a weeks. Not sure why!?

Resolved! Bots-Only to appeal a defect?

Got this reply to my appeal of a defect. I made the appeal using the little AI "Chat Box": "Thanks for contacting eBay about your defect query. I understand your concern about this. I've reviewed your account in detail and can see that this defect is...

CANCELLING AN AUCTION

So after years between selling I put up 3 items. RC parts . Worth about 100, I sold 2 and expected Paypal to receive those funds since that is what we pay with..... I get back and Ebay wants my personal bank account, social security and all my person...

Am I breaking any rules by sharing a buyers message with other sellers?

I have a buyer that has sent a very barbaric message to us and I wanted to share it on the forums so that other sellers may beware of their frantic activity. So my question is am I breaking any rules by sharing a screenshot of their message? Thanks

Listing not getting views

It seems like I don't get any views on my listings. What can I do to help?

Store Review

I would like to know what it would take for other eBayers to review my store and give positive or constructive criticism.

Buyer purchased a brand new item, used it, it broke and filed a chargeback

eBay really needs to rethink their policies here. I had a buyer who purchased a $150 item from me, received it, used it and it broke in the process of their use. They requested a refund. I informed them the same day they could return it for a refund ...

Wahhhhh Broken...

Taking a box of candle making jars I just listed upstairs to my storage area to stay safe... hit the corner of the box on the wall... Down it went... Set of 9 and only two made it! Wahhhh! What are your wahhhh moments? LOL

Refunds

Anyone having a problem issuing a refund? Every time I try Ebay rejects it due to technical issues. I try to talk to a human and I cannot they keep sending me to an AI agent.

Getting payed

I wish there was just a number that allows you to speak with a rep. Nonetheless I sold a laptop I sent it and the buyer received it they buyer payed for it obviously! My issue is that it created a shipping label that I couldn’t use because it was for...

Ebay punished me for following their directions and are giving me the run-around

Hi. I have been an ebay buyer/seller for 19 years. I pay ebay every month for an ebay store and I have an ebay credit card in my name. I buy a TON of stuff from ebay every year and I sell a lot of comics with ebay every year. I've been a top rated se...