03-12-2021 03:42 AM
Hi there,
I was new to ebay and started selling on this platform, I was doing dropshipping according to ebays rules, had a warehouse contract and in case it didnt work out with the warehouse I have sent the items myself.
Then I got restricted because of this ebay wanted me to provide invoices, which I sent them from prior orders, then they claimed they wanted me to provide invoices from all items, which I said I cannot provide because I am dropshipping. In the end it ended up with a suspended account because of my handling time. At the very beginning I admit I did it wrong, I had a handling time of one day which I have changed after my first order to 7 days. They claimed this would not satisfy customers - well I have 5 positive reviews and customers messaging me they want to give feedback but they couldnt because of this restriction.
This happened in Germany it was always the same person who spoke the last word.
Did anyone experience something similar in the States? If yes is it possible I can do anything against that or maybe just even change the person worked on this case.
03-12-2021 03:46 AM
That's one of the many risks of drop shipping. I suspect you also had several cancellations due to out of stock? That is poison to your account. Sorry this happened to you.
03-12-2021 03:47 AM
No not only one was dropshipping with 4 products and had talked before to the suppliers.
But thank you
03-12-2021 06:12 AM
There are no rules on handling time in the US.......but frankly, the rules in other parts of the world may be different.... Especially in the EU...... I suggest you post on the UK board as they would be more familiar.....
Can't help but say.....I think there is more to this than handling time.
They aren't going to pay any attention to feedback......as it can be "bought" too easily......
03-12-2021 09:26 AM
@express.supplier wrote:I was doing dropshipping
There's your problem.
03-12-2021 10:37 AM
Thank you for answer but dropshipping is allowed in scope of ebay policies.
https://www.ebay.com/help/selling/posting-items/setting-postage-options/drop-shipping?id=4176
03-12-2021 10:55 AM - edited 03-12-2021 10:56 AM
@express.supplier wrote:Thank you for answer but dropshipping is allowed in scope of ebay policies.
https://www.ebay.com/help/selling/posting-items/setting-postage-options/drop-shipping?id=4176
Doesn't matter, it is still the source of your troubles.
03-12-2021 06:57 PM
Could it be the dropshipping from Amazon is what got you suspended.