cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sudden drop in sales May 2022

Please, report 13E9AEB6-1AE4-4BE0-9A83-516FDA4C16F6.jpeghere if you recently within a week or so experienced sudden drop in sales. We can then ask Velvet to pass it on to technical team for review of the accounts. https://community.ebay.com/t5/Selling/Updates-are-happening-to-some-item-specifics-and-category/m-p/...

Message 1 of 837
latest reply
836 REPLIES 836

Re: Sudden drop in sales May 2022

devon@ebay

 

This needs to be fixed now!!

 

The first time this all happened began on May 13th with the massive changes eBay made at that time. Now it’s happening again?  I agree with @nuclearomen that it seems to be related to changes but what has changed since August 28th?  Still no sales since August 28th.  Not normal for me!!

 

To recap; My sales after May 13th were down 30 to 40%.  My sales for June were down 40 to 60%.  My sales on July 1st were down 68%.  I began making a recovery later in July.  August was my first semi normal month since May.

 

It seems there are a lot of long-time sellers experiencing the same scenario.

 

We need help! Please fix this!

Message 511 of 837
latest reply

Re: Sudden drop in sales May 2022


@ci1000 wrote:

devon@ebay

 

This needs to be fixed now!!

 

The first time this all happened began on May 13th with the massive changes eBay made at that time. Now it’s happening again?  I agree with @nuclearomen that it seems to be related to changes but what has changed since August 28th?  Still no sales since August 28th.  Not normal for me!!

 

To recap; My sales after May 13th were down 30 to 40%.  My sales for June were down 40 to 60%.  My sales on July 1st were down 68%.  I began making a recovery later in July.  August was my first semi normal month since May.

 

It seems there are a lot of long-time sellers experiencing the same scenario.

 

We need help! Please fix this!


@ci1000 the million dollar question is always "what changed" - we unfortunately don't get those memo's to know so we have to "investigate" and try and figure things out. There are differences to the previous few months of all this, most notable is views, as most had experienced, views would be none to minimal from their normal activity on listings... that was mostly that great new counter they implemented... where wasn't counting views at all for some (like me) others had a different glitch where it wasn't counting and showing on seller hub listings but was being counted when you click on the views count, and others (some portion of members) had glitch where wasn't counting views, amount sold etc... They finally did something few weeks back about it, idk if they fixed all of the issues, but my listings finally started to show views and watchers. That's a major issue. Sellers need this info to manage their listings, if not really getting views/watchers then may need adjustments to price etc... but can't do that when the counter isn't correct. 

Sales for August were way better then when all this started, sales were mostly every day, and various sales per day every few days... more towards the norm for me. I did a lot to get things back on track. Then 29th nothing and still... but again, I am getting views and watchers, even on items just listed so it's not they aren't being seen.  I noticed a trend at end of each month for past few months that when end of the month hits and it's near time for ebay to charge for store subscription my sales will cease til the bill hits my managed payments and either they take it or i pay it... guess have to watch and see if that's the case here. 

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.
Message 512 of 837
latest reply

Re: Sudden drop in sales May 2022


@aqeeqsouq wrote:

@ci1000 

 

Actually Velvet has transferred to a different department.

perhaps devon@ebay  still available here, he could help on this problem?


Hey @aqeeqsouq! I will go ahead and send over the new examples brought up in this thread to the correct team and if they are needing any other information I will be sure to reach back out. 

Devon,
eBay
Message 513 of 837
latest reply

Re: Sudden drop in sales May 2022

Thanks Devon,

My store went 8 consecutive days in August WITHOUT a single sale!

Please check that out.

THANKS ✌🇺🇸

Message 514 of 837
latest reply

Re: Sudden drop in sales May 2022

Time for eBay to have a TV Commercial...saw 10 from Amazon😣 yesterday and not one from eBay!✌🇺🇸

 

Message 515 of 837
latest reply

Re: Sudden drop in sales May 2022

eBay has been pushing the Motors end of the platform. Lots of eBay TV commercials during Nascar races, & Nascar recap shows. Commercials feature J. Shia (I have no idea who she is)  "The Right Parts, Let's Motor". I don't watch much Nascar, & have seen this commercial hundreds of times.

You will never find a more wretched hive of scum and villainy. We must be cautious.
Message 516 of 837
latest reply

Re: Sudden drop in sales May 2022

devon@ebay

 

Thanks any help is appreciated!

Message 517 of 837
latest reply

Re: Sudden drop in sales May 2022

We already have pep boys trac auto murrays etcetc in my neighborhood soooo not sure how that helps eBay Proper. 

Message 518 of 837
latest reply

Re: Sudden drop in sales May 2022

Oh I forgot Just Tires!

Message 519 of 837
latest reply

Re: Sudden drop in sales May 2022

@nuclearomen 

 

I just noticed a subtle change in my notification emails which started on August 23rd.  The subject line changed from "Your sold item is ready to ship:" to "You made the sale for xxxxxx"

 

Now, I'm actively looking for any changes.... as usual I don't have a clue if it means anything or not.

Message 520 of 837
latest reply

Re: Sudden drop in sales May 2022

I don't know why eBay won't just come out and tell sellers that they made it in such a way that you must promote your listings and promote at high percentages if you want to see sales like you used to. Just say it.

Message 521 of 837
latest reply

Re: Sudden drop in sales May 2022

@ci1000 yeah, I just got an email same thing, first sale since 29th, and they also changed the formatting of the email message for sold item also... not that I care, as long as 1. things sell and 2. they send me the email. 

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.
Message 522 of 837
latest reply

Re: Sudden drop in sales May 2022

eBay says Motors is where the growth is on the platform, & that is why they are pushing it.

 

I'm with you, I have 4 national chains & 1 big regional parts stores within 3 miles of my compound. I need something, one of them is gonna have it, or can get it today. I've bought a few minor items  for projects on eBay, but that is rare.

 

Plus eBay is trying to compete with the cheapskate's online  favorite, Rock Auto.

You will never find a more wretched hive of scum and villainy. We must be cautious.
Message 523 of 837
latest reply

Re: Sudden drop in sales May 2022

@nuclearomenCongrats!!  I'm still at zero sales... it will be 7 days tomorrow.

 

sigh... I'd love to see any kind of email message that I have a sale...

Message 524 of 837
latest reply

Re: Sudden drop in sales May 2022

Thanks Devon, God bless you...

("Winter Is Coming")
Message 525 of 837
latest reply