05-18-2022 04:42 PM
Please, report here if you recently within a week or so experienced sudden drop in sales. We can then ask Velvet to pass it on to technical team for review of the accounts. https://community.ebay.com/t5/Selling/Updates-are-happening-to-some-item-specifics-and-category/m-p/...
09-02-2022 04:58 AM
This needs to be fixed now!!
The first time this all happened began on May 13th with the massive changes eBay made at that time. Now it’s happening again? I agree with @nuclearomen that it seems to be related to changes but what has changed since August 28th? Still no sales since August 28th. Not normal for me!!
To recap; My sales after May 13th were down 30 to 40%. My sales for June were down 40 to 60%. My sales on July 1st were down 68%. I began making a recovery later in July. August was my first semi normal month since May.
It seems there are a lot of long-time sellers experiencing the same scenario.
We need help! Please fix this!
09-02-2022 05:33 AM
@ci1000 wrote:
This needs to be fixed now!!
The first time this all happened began on May 13th with the massive changes eBay made at that time. Now it’s happening again? I agree with @nuclearomen that it seems to be related to changes but what has changed since August 28th? Still no sales since August 28th. Not normal for me!!
To recap; My sales after May 13th were down 30 to 40%. My sales for June were down 40 to 60%. My sales on July 1st were down 68%. I began making a recovery later in July. August was my first semi normal month since May.
It seems there are a lot of long-time sellers experiencing the same scenario.
We need help! Please fix this!
@ci1000 the million dollar question is always "what changed" - we unfortunately don't get those memo's to know so we have to "investigate" and try and figure things out. There are differences to the previous few months of all this, most notable is views, as most had experienced, views would be none to minimal from their normal activity on listings... that was mostly that great new counter they implemented... where wasn't counting views at all for some (like me) others had a different glitch where it wasn't counting and showing on seller hub listings but was being counted when you click on the views count, and others (some portion of members) had glitch where wasn't counting views, amount sold etc... They finally did something few weeks back about it, idk if they fixed all of the issues, but my listings finally started to show views and watchers. That's a major issue. Sellers need this info to manage their listings, if not really getting views/watchers then may need adjustments to price etc... but can't do that when the counter isn't correct.
Sales for August were way better then when all this started, sales were mostly every day, and various sales per day every few days... more towards the norm for me. I did a lot to get things back on track. Then 29th nothing and still... but again, I am getting views and watchers, even on items just listed so it's not they aren't being seen. I noticed a trend at end of each month for past few months that when end of the month hits and it's near time for ebay to charge for store subscription my sales will cease til the bill hits my managed payments and either they take it or i pay it... guess have to watch and see if that's the case here.
09-02-2022 06:36 AM
@aqeeqsouq wrote:
Actually Velvet has transferred to a different department.
perhaps devon@ebay still available here, he could help on this problem?
Hey @aqeeqsouq! I will go ahead and send over the new examples brought up in this thread to the correct team and if they are needing any other information I will be sure to reach back out.
09-02-2022 07:05 AM
Thanks Devon,
My store went 8 consecutive days in August WITHOUT a single sale!
Please check that out.
THANKS ✌🇺🇸
09-02-2022 07:09 AM
Time for eBay to have a TV Commercial...saw 10 from Amazon😣 yesterday and not one from eBay!✌🇺🇸
09-02-2022 07:20 AM
eBay has been pushing the Motors end of the platform. Lots of eBay TV commercials during Nascar races, & Nascar recap shows. Commercials feature J. Shia (I have no idea who she is) "The Right Parts, Let's Motor". I don't watch much Nascar, & have seen this commercial hundreds of times.
09-02-2022 07:31 AM
09-02-2022 07:44 AM
We already have pep boys trac auto murrays etcetc in my neighborhood soooo not sure how that helps eBay Proper.
09-02-2022 07:45 AM
Oh I forgot Just Tires!
09-02-2022 08:15 AM
I just noticed a subtle change in my notification emails which started on August 23rd. The subject line changed from "Your sold item is ready to ship:" to "You made the sale for xxxxxx"
Now, I'm actively looking for any changes.... as usual I don't have a clue if it means anything or not.
09-02-2022 08:25 AM
I don't know why eBay won't just come out and tell sellers that they made it in such a way that you must promote your listings and promote at high percentages if you want to see sales like you used to. Just say it.
09-02-2022 09:41 AM
@ci1000 yeah, I just got an email same thing, first sale since 29th, and they also changed the formatting of the email message for sold item also... not that I care, as long as 1. things sell and 2. they send me the email.
09-02-2022 09:42 AM
eBay says Motors is where the growth is on the platform, & that is why they are pushing it.
I'm with you, I have 4 national chains & 1 big regional parts stores within 3 miles of my compound. I need something, one of them is gonna have it, or can get it today. I've bought a few minor items for projects on eBay, but that is rare.
Plus eBay is trying to compete with the cheapskate's online favorite, Rock Auto.
09-02-2022 01:58 PM
@nuclearomenCongrats!! I'm still at zero sales... it will be 7 days tomorrow.
sigh... I'd love to see any kind of email message that I have a sale...
09-02-2022 02:27 PM
Thanks Devon, God bless you...