Regards,
Please, report 
Hello all! I’ve heard back from the team investigating the concerns about a drop in sales and they said the following:
The change to view counts has done nothing to impact raw view count numbers. Listings are still going to get the same number of views as they would have previously, subject to site-wide trends. We have not impacted or changed anything on the buyer's side. The change in how we count views itself doesn’t impact buy-side impressions, page views, or conversions. It’s just a selling reporting tool that filters out what we consider to be inhuman traffic, and reflects that number to our sellers.
However, we recognize sales as a whole have decreased a little. We speculate this is related to the end of lock-downs across most of the world as we see this across the board with online sales.
Where do we go from here? We’ll continue to run site-wide analyses from a Data Analytics perspective. If anything outside of the normal and somewhat expected decrease in sales given what’s been noted above, then we’ll work to implement measures to solve for whatever is found, in an effort to ensure we’re doing what we can to help connect buyers and sellers.
velvet@ebay wrote:Hello all! I’ve heard back from the team investigating the concerns about a drop in sales and they said the following:
The change to view counts has done nothing to impact raw view count numbers. Listings are still going to get the same number of views as they would have previously, subject to site-wide trends. We have not impacted or changed anything on the buyer's side. The change in how we count views itself doesn’t impact buy-side impressions, page views, or conversions. It’s just a selling reporting tool that filters out what we consider to be inhuman traffic, and reflects that number to our sellers.
However, we recognize sales as a whole have decreased a little. We speculate this is related to the end of lock-downs across most of the world as we see this across the board with online sales.
Where do we go from here? We’ll continue to run site-wide analyses from a Data Analytics perspective. If anything outside of the normal and somewhat expected decrease in sales given what’s been noted above, then we’ll work to implement measures to solve for whatever is found, in an effort to ensure we’re doing what we can to help connect buyers and sellers.
My sincere thanks for the reply velvet@ebay , however I would have to disagree with the end of lock downs or the economy being a reason sales on eBay have tanked in many cases. I recorded through screen shots (from the eBay Traffic reports) the first sudden drop in Impressions of 80.5% PRIOR to the Views counter change earlier this year AND more recently a weeks worth of steady decline in Impressions going from the mid 20%s to the mid 50%s in one week. And this at the outset of my 3rd Quarter PLS Standard Campaign. Prior to this year the first week of a PLS Campaign would see almost twice the Impressions in the first week compared to the three that I have run this year ... and they have all under performed (so far in 2022). My 3rd quarter one ends in mid-August.
Another reason I disagree is if it were really true then I and others would be able to acquire inventory from other venues for astoundingly low prices (auction formats) when in fact competition AND pricing has done the opposite, it has risen in many cases. The venues I shop at have Buyers from all ... over ... the ... country ... so its not a local or regional phenomenon. Suffice it to say, there is enough long term selling experience here to notice normal ebbs and flows in sales but what has been happening this year is simply not normal.
Some of the most interesting threads have been Sellers who can find their items on a Google search but not on the eBay Search page ...
In any event, thank you again for sharing and passing on what you were advised ...
Regards,
Mr. L
@siamjane8 wrote:Velvet- Thank you very much for responding on our behalf. Although what Mr Lincoln just said is 100% true. This has nothing to do with end of covid shopping trends- That is what we are trying to tell you. We KNOW trends- we have been selling for decades. This is not a buying trend, it is an ebay issue.
Every other platform is performing amazing and getting the highest prices in history- this has nothing to do with the economy.
My bigger concern is that if Ebay truly believes that it is not something that they did- we will see further decline. The search engine here is so over manipulated for PLA and PLS and organically irrelevant that NOBODY can find anything.
Is this ebay's idea of a tech led reimagination?????
Maybe its not the view counter.... but it is something that ebay did.! We know you have the data- the site traffic vs conversion/ we know that you know something is screwed up for the last couple months. We NEED to know that ebay recognizes the issue and is working towards fixing it.
Ebay loves testing- I would love for them to ditch the AI and promoted listings for a month and go back to a keyword based search and just show people what they type in the search box! I can all but guarantee the platform would rebound as people were actually shown what they wanted to see. That's all anyone wants.
@siamjane8 Very nicely put ... last year the PLA Pay per Click was launched and then in Nov 2021 the Categories were shuffled or more accurately combined in unacceptable ways for specific searches by long standing Buyers. We know this because there was an explosion of Buyers posting here saying they can't find things ...
So each of these "steps" taken by Home Office just slowly contributed to ineffective search results ... which I have experienced numerous times doing Sold Search research ... I get get unrelated items returned and scratch my head trying to figure out what in the world the search engine zeroed in on to give me certain results?!? Sometimes it takes a number of title changes to obtain the results I was looking for.
