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Strange situation: Buyer pays item then closes account

Hello:

This is the first time I see this in 15 years of selling items online. I get an order from a new account which, according to eBay, has been paid for. I went to take a look at the profile and get an "account has been closed" message. Seems like a possible scam. Has anyone seen this one?

Message 1 of 6
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Re: Strange situation: Buyer pays item then closes account

I have had customers accounts closed after the sale.

As long as I have been paid, I treat it like any other sale and ship the item.

Bye Bye Love - The Cars
Message 2 of 6
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Re: Strange situation: Buyer pays item then closes account

@gmscds  i've never encountered that

 

maybe they opened an account just to buy your item? not knowing they could have done so as a guest?

 

does eBay say it is OK to ship?

 

Has payment cleared or is it pending?

Message 3 of 6
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Re: Strange situation: Buyer pays item then closes account

Buyers don't just close active accounts, eBay gave them the toss, expect a message from eBay either telling you the transaction has been cancelled or asking if you have already shipped.

 

 

Message 4 of 6
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Re: Strange situation: Buyer pays item then closes account

I was thinking of waiting for the "we have sent your payout" message. If I don't get it, I'll see what information I can get.

Message 5 of 6
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Re: Strange situation: Buyer pays item then closes account

Yes, by all means.

Bye Bye Love - The Cars
Message 6 of 6
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