11-07-2023 12:49 AM
I received a message today from a ebay member in Australia about one of my items.
It says...
"Hello I received an email with a few hours count down .. it says seller has offered free shipping ive gone to purchase item and it says US$34.11 for postage ???"
I responded with...
"I'm sorry. I'm not sure what message you received but I don't offer free shipping, not even to the US let alone to Australia. Aloha, James"
Does anyone have any idea what the seller might be referring to?
11-07-2023 01:47 AM
Does anyone have any idea what the buyer might be referring to?
11-07-2023 01:57 AM
@inhawaii wrote:I received a message today from a ebay member in Australia about one of my items.
It says...
"Hello I received an email with a few hours count down .. it says seller has offered free shipping ive gone to purchase item and it says US$34.11 for postage ???"
I responded with...
"I'm sorry. I'm not sure what message you received but I don't offer free shipping, not even to the US let alone to Australia. Aloha, James"
Does anyone have any idea what the seller might be referring to?
Scam/fraud email? I mean, strange to claim it says free shipping & then charged shipping ... that would sound like a poorly executed scam email ... but my first thought is a phishing email designed to get someone to pay for what they believe is an item from a legit listing?
11-07-2023 02:50 AM
What's the item number?
11-07-2023 03:16 AM
11-07-2023 04:13 AM
Just another scammer if you ask me. There's always someone out there looking for something for nothing and if you don't give it to them, they'll try to take it anyway. That's what I've encountered anyway.
Happy Selling!!
11-07-2023 05:17 AM
11-07-2023 05:26 AM
That sounds again like that notorious glitch that eBay has not yet solved, that seems to occur only when some buyers are doing their searching via cell phone: The cell phones incorrectly show "free shipping," when the item description clearly indicates that the buyer will pay the shipping cost.
Unfortunately, it is left up to the seller to apologize for eBay's error, while the buyer blames the seller for the misrepresentation, and eBay just seems to shrug it off as "no big deal."
C'mon, eBay -- fix this mess, once and for all!
11-07-2023 06:03 AM
@inhawaii wrote:It's a cap/hat.
225807045967
On a side note, that is a nice hat. I am digging the hats I bought. Been careful with them so far. None of them stink from head sweat at this time;)
(Not an advertisement, though I did get some Stihl hats from James because all of my hats were stinking from this past Texas summer.)
11-07-2023 06:41 AM
Something to keep in mind is that the item is being handled by eBay International Shipping to Australia, and it's unlikely that eIS would give away its share of the shipping (roughly US$16.00), although I suppose weirder things have happened on eBay.
I suspect that if that email to the buyer were the real deal, it would likely be only the seller's charge to the eIS hub that would qualify for the "free shipping," given how eBay works (or doesn't).
11-07-2023 06:52 AM
I would probably ask the buyer to send a screenshot.
Then take it to Facebook team.
11-07-2023 07:01 AM
To give the (wannabe) buyer the benefit of the doubt, I wonder if the buyer had been searching "Stihl caps" and then got an email (one he initially saw in his email but also would be in his ebay messages) offering various caps from various sellers, some of which offered free shipping.
And maybe he didn't realize that they don't all have free shipping.
11-07-2023 07:28 AM
@ittybitnot wrote:@inhawaii
A search by that item number produces no results?????
Searching by item numbers has been very unreliable for years now. Why are you trying to search that way?
Just type "ebay.com/itm/" in the URL address box, then paste the item number in, check there are no spaces, and press enter.
11-07-2023 07:40 AM
Odd one. When I look at the item it actually shows $22.06 for shipping to Australia going through EIS. My guess is the individual got two similar listings mixed up.
11-07-2023 09:20 AM
Just type "ebay.com/itm/" in the URL address box
@lacemaker3
Thanks for the heads up! I didn't know that portion of "advanced search/by item number" was broken, too. I suppose I should have known better!!!! LOL.