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Stop automatically putting the buyer in the right!!!!

I've seen plenty of complaints from sellers about getting screwed by eBay & now I'm part of the list.  Buyer wants a refund for something he never returned nor has proof it was even mailed but eBay sides with him & gives a full refund!  Sellers ALWAYS must provide tracking.  Why isn't it true for buyers??!  Bull**** !!!  My attitude as a seller just changed vastly.   Going to use this site less.  Give them less fees!   Although, at 1 sale per day, can't use it less without making sure I get 0 sales a day!!!!   Good luck to us all!

Message 1 of 19
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18 REPLIES 18

Stop automatically putting the buyer in the right!!!!


@sakic92710 wrote:

It was a graded sports card & he was not happy with the condition.  What??!   He said he would mail it back & I would refund when received.  Never received it.  So then he went for the refund.  I mailed it to him with tracking.  No return tracking info was provided.


That is still not enough info. Sounds like you did not follow the standard return claim as a seller.

Message 16 of 19
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Stop automatically putting the buyer in the right!!!!

Not going to  send him a label when he already mailed it.  Although, I have no proof he did mail it.

Message 17 of 19
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Stop automatically putting the buyer in the right!!!!

There is your problem.  I had a feeling the procedure was not followed. When that happens, you are correct the buyer is automatically in the right.

Message 18 of 19
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Stop automatically putting the buyer in the right!!!!

LOL!

Message 19 of 19
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