05-18-2023 09:59 PM
Hello, I've got an item I'm planning to list that takes some specialized packing materials to ship. I want to offer combined shipping, but I can only combine up to 4 pieces per package shipped, so if someone orders 6 pieces I'd need to be able to combine shipping and invoice 4 pieces then combine shipping and invoice the remaining 2 pieces.
Is this possible? Thank you for your time!
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05-18-2023 10:18 PM
Adding to my above reply because I realized your post indicates a single listing but your title indicates multiple listings.
If you sold multiple listings to the same buyer, yes you can send 2 invoices. At least you could last time I tried it. When you generate the invoice it will pull in all 6 items and you should be able to delete 2 of the items. After the buyer pays for the first 4 items you can send an invoice for the other 2 items.
But that's a little complicated if you ask me. If there were 6 separate shipping costs and you're combining shipping and offering that discount, all you need is to send one single invoice. All 6 items and one shipping line item that reflects the cost to ship both boxes.
Buyer pays, then you purchase the first shipping label, go back to the transaction and use the option to "purchase another label" - you can apply up to 5 tracking numbers per transaction.
05-18-2023 10:11 PM
The system does not allow an option for setting up calculated shipping on multi-box shipments. You can't invoice a higher charge after the sale is made - shipping has to be available upfront on a single listing.
Some general workarounds we sellers use:
05-18-2023 10:18 PM
Adding to my above reply because I realized your post indicates a single listing but your title indicates multiple listings.
If you sold multiple listings to the same buyer, yes you can send 2 invoices. At least you could last time I tried it. When you generate the invoice it will pull in all 6 items and you should be able to delete 2 of the items. After the buyer pays for the first 4 items you can send an invoice for the other 2 items.
But that's a little complicated if you ask me. If there were 6 separate shipping costs and you're combining shipping and offering that discount, all you need is to send one single invoice. All 6 items and one shipping line item that reflects the cost to ship both boxes.
Buyer pays, then you purchase the first shipping label, go back to the transaction and use the option to "purchase another label" - you can apply up to 5 tracking numbers per transaction.
05-19-2023 10:27 AM
Thank you for your time, I already use calculated shipping, each piece is going to be listed in a separate auction so each piece will already have shipping attached. If someone bought 5 pieces, there wouldn't be a way to invoice for 4 of those separately from the 5th? For extra clarity, these are graded comic book slabs, and to ship them safely and efficiently only so many can be bundled together.
05-19-2023 10:30 AM
Oh, I hadn't seen this updated answer when I posted my reply, you've been very helpful! Thank you!