Sort by lowest price + shipping not working right on my items. Can anyone help me verify this?

[rossgames]

For all of my items I have the cheapest price but when I search by "price + shipping" my item is in the middle of the page below many other items. These are not "sponsored" listings first as they don't say sponsored on them. (also I pay for promoted listings as well on my items) I have tried this on multiple different browsers, different computers, different accounts and all the results are the same. I have noticed this for the past week. From what I'm seeing there are 2 groups of listings. One group is sorted first by lowest to highest, then the 2nd group is sorted lowest to highest and starts in the middle of the page. I can't figure out what puts a listing in the 1st group vs 2nd group.

For example if you search for "wicked starbucks mug" My item is cheapest at $44.99 + $9ish shipping, but the first results is $54.95 + $13ish shipping and my result doesn't show up until after the $200+ listing

and then halfway down the page the results start over from smallest price with different listings

is anyone else able to verify this or is it just me?

[dbfolks166mt]

     I have noticed the same thing lately. I always sort my search results by "price + shipping lowest first" and that functionality is not working correctly at the moment. Things like this cause loss of buyer confidence in the site. 

[a_c_green]

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@dbfolks166mt wrote:

I have noticed the same thing lately. I always sort my search results by "price + shipping lowest first" and that functionality is not working correctly at the moment. Things like this cause loss of buyer confidence in the site. 

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"Price + shipping: Lowest first" has not been working properly for years now, but I understand that a new problem has cropped up recently, where the Shipping costs are apparently not being factored in at all. So not only are a lot of listings missing when ordered by Lowest First, but also the surviving listings are not in the correct order either.

[dbfolks166mt]

@dbfolks166mt wrote:

I have noticed the same thing lately. I always sort my search results by "price + shipping lowest first" and that functionality is not working correctly at the moment. Things like this cause loss of buyer confidence in the site. 

"Price + shipping: Lowest first" has not been working properly for years now, but I understand that a new problem has cropped up recently, where the Shipping costs are apparently not being factored in at all. So not only are a lot of listings missing when ordered by Lowest First, but also the surviving listings are not in the correct order either.

     The option worked relatively reliably for me for quite some time or at least returned better results than it currently does but the recent change has made things much worse. It's one of the reasons I seldom shop for anything on eBay these days since I can generally find what I am looking for cheaper elsewhere. Improving the search engine should be high on eBay's priority list rather than changing thing like the messaging system and the active views in seller hub neither of which had major problems or issues. 

     I have little to no faith in the accuracy of eBay's search engine these days. That may also be why other buyers are not looking on eBay for their items but rather searching and shopping on other sites/venues.