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Sorry, this store does not exist after changing store name in old format

I followed directions find in the eBay community boards to change the URL of my store to match the store name (you revert to old store and make changes there). However, now when I click on the icon or enter the new url for my new store name, it says "Sorry, this store does not exist." I get the same message when I go to the original url of my store. How can I get my store to exist and show up when the store icon is clicked? 

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Re: Sorry, this store does not exist after changing store name in old format

Re: Sorry, this store does not exist after changing store name in old format

Everything except entering the URL for the first part, I just clicked the link on my store's page to revert to the old format. However -- after a few hours, my store url did work, all is well! So if this happens to anyone else, just wait a few hours to see if the change went into effect!

 

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Re: Sorry, this store does not exist after changing store name in old format


@flipmingowrote:

Everything except entering the URL for the first part, I just clicked the link on my store's page to revert to the old format. However -- after a few hours, my store url did work, all is well! So if this happens to anyone else, just wait a few hours to see if the change went into effect!

 


Some times it takes a few hours for everything to update.

Have a great day.
Message 4 of 5
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Re: Sorry, this store does not exist after changing store name in old format

anyone know if this change store name can fix store search? Our store search is broken, we have 19000+ items, its needed...  I called and reported it many times to get no help whatsoever... I believe its from code change in which their new code in some places is removing hyphens that were originalyl inputed inplace of spaces.. mowandsnow lanwmower became mowandsnow-lawnmower.. now its mowandsnowlawnmower.... but many site links don't work, im guessing cuz the code wasnt removing hyphens... so i changed store name, but we have lots of orders, i can't hope this will fix in 3 hours and start working.. cuz if it don't, it means we lose a whole day of sales and angry customers

 

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