eBay

heinztaxscoreboardcharities · ‎01-09-2023

Now that I accepted a offer from a buyer, he hasn't paid me in a week. I see multiple comments that the buyer has stiffed multiple sellers, not just me. Yet no one has given the buyer a negative rating. Why? They can't. You have to fix that. How am I supposed to know if someone keeps doing this? I am not going to review every buyer's written feedback. I would not sell to someone with a lousy rating. This is wasting my time and energy and allowing bad buyers to keep doing this. You have to allow sellers to stop someone like this.

luxgoods · ‎01-09-2023

First, I understand your frustration at not being paid. Ebay is the only ecommerce site that I can think of that allows this and many of us feel your pain. After a few of these deadbeats, I sell everything at fixed payment with Immediate payment required and I do not accept offers. If you accept offers, there is always the chance that you will not get paid. That is your choice. Unfortunately, sellers can not leave negative feedback for buyers for any reason.

ebooksdiva · ‎01-09-2023

@heinztaxscoreboardcharities wrote:
Now that I accepted a offer from a buyer, he hasn't paid me in a week. I see multiple comments that the buyer has stiffed multiple sellers, not just me. Yet no one has given the buyer a negative rating. Why? They can't. You have to fix that. How am I supposed to know if someone keeps doing this? I am not going to review every buyer's written feedback. I would not sell to someone with a lousy rating. This is wasting my time and energy and allowing bad buyers to keep doing this. You have to allow sellers to stop someone like this.

If the buyer has not paid, you can cancel the order stating Non payment after the 4th day. They get a nonpaying buyer strike. Many sellers including myself , have buyer requirements set up to block those non payers. If you have your buyer requirements set up to block those type of buyers, perhaps you wouldn't have non payers.

I'm really surprized that you didn't know that ebay stopped allowing buyers to receive negative feedback from sellers in over 15 yrs, seeing that you've been a member since 1999. I doubt they will "fix it" because there isn't anything to fix.

ittybitnot · ‎01-09-2023

How am I supposed to know if someone keeps doing this?

@heinztaxscoreboardcharities

eBay is not interested in 'letting you know'. Marketplace "transparency" is no longer a popular concept here.

I would not sell to someone with a lousy rating.

That is likely why all buyer IDs have a 100% positive rating. Cancelling orders for inappropriate reasons will likely end your eBay selling career. It is serious violation. The proper procedure is to file to cancel the order for non-payment. The selection will be available to you after 96 hours, and you can place the ID on your blocked list.

Though non-payers are annoying, I suppose it is better than having a buyer actually pay and then scam you after the fact with some phony claim.

onefootflipper · ‎01-09-2023

Even if you could do this as a seller you wouldn't want to do it. Sellers can't control who buys their items in the first place, and all leaving a negative feedback on a buyer could do now is possibly get you a maniac who is out to destroy your eBay business because you left them a negative feedback. Do it enough times and you would absolutely find one of those people.

I would rather have 100 people not pay than 1 return. Non-payers cost me nothing but a few seconds of time. I have $400 of them waiting to time out right now. A couple of clicks and the items are back up.

firesteel_surplus · ‎01-09-2023

@onefootflipper wrote:

I would rather have 100 people not pay than 1 return. Non-payers cost me nothing but a few seconds of time. I have $400 of them waiting to time out right now. A couple of clicks and the items are back up.

I don't know why sellers don't realize they are actually quite lucky when a seller doesn't pay in the end...it saves a LOT more issues later...

Like you said...a couple of clicks and the item is back up...AND...the buyer gets a ding for non-payment.

Mike

Firesteel Surplus

fab_finds4u · ‎01-09-2023

Why? eBay said when a buyer gets a negative they stop or slow down buying. 1% of bad sellers were leaving a third of the negative feedback left in retaliation. Instead of sanctioning those bad sellers they said no seller will be able to leave negative feedback!

It's really not fair when 99% of the sellers were not leaving a negative in retaliation for a negative they received. eBay knew exactly who the bad sellers were so they could've punished them by no longer allowing them to leave negative feedback but instead they punish all the sellers.

Their solution is for sellers to report unpaid buyers and set preferences to block seller who have 2 or more strikes. Being blocked from selling teaches the bad buyer you can't buy here if you don't pay.

The problem is there's no block that lets other sellers know if the buyer returned empty boxes or rocks. Doing away with legitimate negative feedback allows scammers to flourish.

mcw1627jed · ‎01-09-2023

There is no Reason to not have a system where a seller could block non-payers from the start.

You could clean up a lot of the trash on here by just by doing that.

onefootflipper · ‎01-09-2023

@firesteel_surplus wrote:
@onefootflipper wrote:

I would rather have 100 people not pay than 1 return. Non-payers cost me nothing but a few seconds of time. I have $400 of them waiting to time out right now. A couple of clicks and the items are back up.

I don't know why sellers don't realize they are actually quite lucky when a seller doesn't pay in the end...it saves a LOT more issues later...

Like you said...a couple of clicks and the item is back up...AND...the buyer gets a ding for non-payment.
Mike
Firesteel Surplus

They are seeing it as lost income. Not what it actually is which is a customer with instant buyer's remorse who might very well force a return on the item.

If someone accepted the offer then there is a very high chance someone else will accept the same offer later.

retro_entertainment_collectibles · ‎01-09-2023

@onefootflipper wrote:
@firesteel_surplus wrote:
@onefootflipper wrote:

I would rather have 100 people not pay than 1 return. Non-payers cost me nothing but a few seconds of time. I have $400 of them waiting to time out right now. A couple of clicks and the items are back up.

I don't know why sellers don't realize they are actually quite lucky when a seller doesn't pay in the end...it saves a LOT more issues later...

Like you said...a couple of clicks and the item is back up...AND...the buyer gets a ding for non-payment.
Mike
Firesteel Surplus

They are seeing it as lost income. Not what it actually is which is a customer with instant buyer's remorse who might very well force a return on the item.

If someone accepted the offer then there is a very high chance someone else will accept the same offer later.

There has been occasion when I've been shopping and get to the checkout line only to end up saying to the clerk, "I don't want this and that, but I do want this." Hmmm.

ittybitnot · ‎01-09-2023

There has been occasion when I've been shopping and get to the checkout line only to end up saying to the clerk, "I don't want this and that, but I do want this." Hmmm.

@retro_entertainment_collectibles

That activity likely works at the grocery store or other brick & mortar location. Try it at the payment line in a live auction house, and see how far that gets you. On eBay, if the seller reports a winning bidder, or one that accepted the offer for non-payment the buyers get a mark on their account. Sellers who have their preferences set to block buyers who have more than two in a year get at least some protection from serial non-payers until a new buyer ID is implemented.

maxine*j · ‎01-09-2023

@retro_entertainment_collectibles wrote:
... There has been occasion when I've been shopping and get to the checkout line only to end up saying to the clerk, "I don't want this and that, but I do want this." Hmmm.

Yep. And no one who worked there ran over and pinned a BAD BUYER sign on your back. Or announced over the loudspeakers, AWFUL CUSTOMER AT REGISTER TWO. And the clerk didn't tell everyone else in line, THIS JERK BUYER CHANGED HIS MIND.

Of course not. You're the customer and so you are treated as though you are always right. And, in this particular instance, you did nothing that caused the store anything more than a bit of aggravation and a bit of manpower for re-shelving.

I don't know where so many eBay sellers get the idea that retail is always smooth sailing, that every transaction will be in their favor, that they are not required to deal with the entire range of human behaviors, that they are exempt from taking the bad with the good, that they will never experience any loss of time, energy, effort, or money. La-La Land.

-

soh.maryl · ‎01-09-2023

"I would not sell to someone with a lousy rating."

"Yet no one has given the buyer a negative rating."

Sellers are not ever allowed to give buyers negatives. If/when that happens (when a seller doesn't know better), that buyer can get the negative remarks removed, the positive green donut remains and that seller has a "defect". We don't know how many defects it takes to get a seller kicked off, but apparently not many.

soh.maryl · ‎01-09-2023

PS: Incidentally, saw negative FB for a seller indicating that the seller didn't ship.

Did you know you could utilize the MBG and file a case to be refunded?

sapphire_studio · ‎01-09-2023

So well said!

Some sellers should not be in this business if they get so upset by these kind of things. If they don't grow a thick skin and just handle these things non emotionally they will never be able to level up.

Make sure they get an unpaid item strike and know that is the way the system is designed to handle them. Research what you can do (like blocking people with over 2 unpaid item strikes) and adjust your settings to what works for you.

Don't let these buyers drain any negative emotions out of you. It will do you zero good.