07-23-2024 07:31 AM - edited 07-23-2024 11:57 AM
So, it seems that software developers cannot sell their software on eBay anymore.. Even if I list item as a software on a physical media delivered by land post.. Before pandemic it was possible to sell as a download too. Now they imposed a 7-day ban on my acc, so my items not visible. Because I tried to sell software on a CD \ DVD \ Flash drive (therefore, not downloadable items). But it seems it is a violation too. We CANNOT sell ANY digital goods on eBay anymore, be it a on a physical media or not.. That being said, I still see many sellers selling digital goods on eBay. I asked eBay support why it is like that, they told me that all these users are violating eBay rules and would have their listings deleted as soon as eBay system will detect tat they sell digital goods..
Now eBay makes no use for me.. Will have to create my own marketplace accepting BTC and other e-cash, as this whole story with eBay and PayPal taught me a lot. Although I can still sell on Amazon, I know that all these "middlemen" are greedy and unreliable partners. After a long (more than 20 yrs) cooperation, bye eBay! Thanks for all items (504) you let me sell here and make some little money.. RIP
07-31-2024 12:22 AM - edited 07-31-2024 12:27 AM
Also, have to mention this answer of eBay support agent, telling that i can sell software in physical form (although gonna not check it again, because I DID mention clearly that product will be shipped as a CD) :
Hello Mutebyte,
Thank you for contacting eBay customer service. My name is Priyanka and I’ll be glad to address your concern.
Firstly, I am really sorry for all the inconvenience caused to you. Let me help you further.
I would like to inform that you can list physical item (i.e. you can list your software in physical condition) however; you need to clearly mention in listing title and description that the item is Physical media created by your own and the shipping should also be done physically (without mentioning that it will be done by other medium as well).
In this way the buyer’s will be able to get a clear picture of the item that it’s a physical item and will be shipped and delivered at their door step instead of virtual/digital delivery..
Also, digitally delivered items are which cannot be delivered physically can only be offered under “Classified AD” format and “Everything else> information products” category. Wherein it does not require to provide any tracking information or there is no exchange of feedback. It will not impact anything in your seller’s performance and selling limits also not applicable for this. You can list as many products you want.
In this category, you can just create single listing and sell it to multiple buyers. Fees will be applied for only 1 listing.
For more information on our digitally delivered goods policy, go to:
http://pages.ebay.com/help/policies/downloadable.html
I am glad I’ve had the opportunity to help you with this information. I trust I have shared all the relevant information to address your concern. Thank you for your business on eBay and giving me an opportunity to assist you.
Hear from you soon!
Kind Regards,
Priyanka V.
eBay customer service