So tired of having to double check everything and then have ebay do it wrong anyway

[myjunqueyourtreasure]

Just went to mail a parcel. Listing was set up to be $4.95 FCP for 1 and $3.00 for each additional (because more than 1 ups the weight to have to go PM). Buyer bought 2 so shipping should have been $7.95 ($4.95 +$3), but instead the buyer was only charged for the first one.

Went back and checked the listing and yep, was set up to charge an additional $3 shipping for the 2nd one.

[pauyo_43]

I hope someone checks that it is escalated. It needs to be fixed not just a credit.

[myjunqueyourtreasure]

Agreed

[pauyo_43]

But brian@ebay Thank you so much for your assistance.

[brian@ebay]

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@myjunqueyourtreasure wrote:
Agreed

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You're welcome, @myjunqueyourtreasure! Have you seen this happen on any other transactions? Our tech team would like more examples if you see any. 

[myjunqueyourtreasure]

Sorry, no. Or at least that's the only one I've noticed LOL

Any others where shipping wasn't charged for additional was due to the other adding to a single item listing 'glitch' I mentioned, which was my fault for not looking before hitting submit = )