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So tired of cancellation requests

I've hardly ever had a cancellation request until recently, and now it seems to be every other day.

 

Usually I haven't shipped yet which is a miracle given eBay's push to ship asap after payment, but the one tonight already shipped this morning.

 

How long before they start holding these against us as well when (like returns) they encourage them?




Crusader Cat is watching


Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy


"You are entitled to your own opinion, you are not however, entitled to your own facts."

Message 1 of 35
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34 REPLIES 34

So tired of cancellation requests

You might consider extending your handling time to avoid shipping and then receiving a cancellation request.

Message 2 of 35
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So tired of cancellation requests

Wait, how can someone pay for something and then cancel it, I thought that was impossible?!

Message 3 of 35
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So tired of cancellation requests


@ymeagainlord wrote:

I've hardly ever had a cancellation request until recently, and now it seems to be every other day.

 

Usually I haven't shipped yet which is a miracle given eBay's push to ship asap after payment, but the one tonight already shipped this morning.

 

How long before they start holding these against us as well when (like returns) they encourage them?


I does appear to be happening more frequently in 2018.

More so than it has, for me at least, compared to the past years that preceded this one.

Message 4 of 35
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So tired of cancellation requests

They can REQUEST a cancellation. This wasn't one of the official "within an hour" ones, just came through messaging.




Crusader Cat is watching


Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy


"You are entitled to your own opinion, you are not however, entitled to your own facts."

Message 5 of 35
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So tired of cancellation requests

Its cool everything works great here nothing to worry about. 

Message 6 of 35
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So tired of cancellation requests

Most calcellations are ebay self induced. Next time you have one search completed listings for like item and you'll see the one the buyer actually bought after they backed out of yours ebay shows them the cheaper items once they've made a purchase...

Message 7 of 35
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So tired of cancellation requests

If you search completed  Smooth Moves Juking Jamming you'll see a first hand example of it in action..

Message 8 of 35
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So tired of cancellation requests

They're better than returns as long as you catch them before they ship.

 

As long as Ebay allows returns, the earlier in the process the transaction is stopped, the better.

 

Message 9 of 35
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So tired of cancellation requests


@bubbleman2010 wrote:

Most calcellations are ebay self induced. Next time you have one search completed listings for like item and you'll see the one the buyer actually bought after they backed out of yours ebay shows them the cheaper items once they've made a purchase...


Oh, I already KNOW that's what's going on.




Crusader Cat is watching


Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy


"You are entitled to your own opinion, you are not however, entitled to your own facts."

Message 10 of 35
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So tired of cancellation requests


@the*dog*ate*my*tablecloth wrote:

They're better than returns as long as you catch them before they ship.

 

As long as Ebay allows returns, the earlier in the process the transaction is stopped, the better.

 


Personally I'd prefer the buyer just didn't hit the freaking buy button.




Crusader Cat is watching


Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy


"You are entitled to your own opinion, you are not however, entitled to your own facts."

Message 11 of 35
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So tired of cancellation requests

Its just ebay gaming the system. Last week I was  searching for a item only 10 shown in search I purchhased it for $75.00 when invoice arrived there were three more linked to the invoice email and they were $35.00 or less. They weren't shown in search just shown in the GOTCHA SUCKER ebay invoice....

Message 12 of 35
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So tired of cancellation requests

It blows my mind that they even THINK this is a good idea.

The buyer was happy, the seller was happy, wth can't eBay just stay OUT of it?

Or at the LEAST actually SHOW the cheaper widgets BEFORE the purchase.



Crusader Cat is watching


Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy


"You are entitled to your own opinion, you are not however, entitled to your own facts."

Message 13 of 35
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So tired of cancellation requests

Sellers as well as buyers are just tired of ebays carnival sideshow tactics and they wonder why they are struggling attracting sellers and buyers...

Message 14 of 35
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So tired of cancellation requests

Nah, they don't wonder at all - they KNOW it's all the sellers' fault.



Crusader Cat is watching


Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy


"You are entitled to your own opinion, you are not however, entitled to your own facts."

Message 15 of 35
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