New Listing - 14 Day Return Option Missing

[beacon1040]

Posting a BIN/30 days item and noticed the 14 Day Return Option is missing. Only 30 days and 60 Days.

Why is it missing ? The type of item ?

[missjen831]

You can't have a 14 day policy anymore.

Ebay announced this in the Spring 2018 summer update that 14 day return policies will no longer be allowed, except in the collectibles and art categories--https://pages.ebay.com/seller-center/seller-updates/2018-spring/simplified-returns.html

[beacon1040]

My last item posted was June 1 with 14 day return.

[missjen831]

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@beacon1040 wrote:

My last item posted was June 1 with 14 day return.

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Well as of June 1st you can't have a 14 day return policy. 

[nobody*s_perfect]

The Subaru differential that you posted on June 1 had a 30-day return policy.

https://www.ebay.com/itm/10-14-Subaru-Legacy-Rear-Carrier-Diff-Differential-CVT-3-70-Ratio-OEM-W-O-T...

[beacon1040]

Nope. 14 day.

30 day is fine for new merchandise. But for an used old items ?

"I'm Ebay , I've lost my dwarves, my wizard and my way"

[nobody*s_perfect]

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@beacon1040 wrote:

Nope. 14 day.... 

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You are misremembering. I provided a link to the listing so you could check it for yourself.

[build_it_again]

The link you provided takes you to a live listing, not the one beacon1040 sold which had 14 day returns.

[missjen831]

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@build_it_again wrote:

The link you provided takes you to a live listing, not the one beacon1040 sold which had 14 day returns.

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Well he did say he POSTED IT, he didn’t say he sold it. The one he posted June 1, has a 30 day policy

[beacon1040]

This goes to show you how confusing this platform is. Even seasoned ebayers have a hard time.

The item sold w/ 14 day.

Yea, how do like the change when trying to view a sold item. Takes you to a live as same listing.

Now you need to do more extra clicks to get to the original search.

[readabouthorses]

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@missjen831 wrote:

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@beacon1040 wrote:

My last item posted was June 1 with 14 day return.

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Well as of June 1st you can't have a 14 day return policy. 

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I posted some on June 3 and used 14 day return.

[readabouthorses]

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@beacon1040 wrote:

This goes to show you how confusing this platform is. Even seasoned ebayers have a hard time.

The item sold w/ 14 day.

Yea, how do like the change when trying to view a sold item. Takes you to a live as same listing.

Now you need to do more extra clicks to get to the original search.

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This is exactly what I said would happen with this change when we on these boards try to help a buyer or seller with questions about listings that are not currently active.  You have to click and click and click to actually get to the listing being talked about.

Solution: don't even take the time to try to find it. Just flag a Blue and let them figure it out.

[lacemaker3]

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@readabouthorses wrote:

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@missjen831 wrote:

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@beacon1040 wrote:

My last item posted was June 1 with 14 day return.

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Well as of June 1st you can't have a 14 day return policy. 

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I posted some on June 3 and used 14 day return.

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The magazines you listed that day are in a Collectibles category, which is still allowed to have 14 day returns.

[lacemaker3]

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@beacon1040 wrote:

Nope. 14 day.

30 day is fine for new merchandise. But for an used old items ?

"I'm Ebay , I've lost my dwarves, my wizard and my way"

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You're correct. The differential was listed Jun-01 14:44 with a 14 day return policy.

eBay gave you a bye on that one, but you can't use a 14 daqy return policy any more except in a few categories (collectibles and art).

[lacemaker3]

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@lacemaker3 wrote:

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@readabouthorses wrote:

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@missjen831 wrote:

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@beacon1040 wrote:

My last item posted was June 1 with 14 day return.

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Well as of June 1st you can't have a 14 day return policy. 

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I posted some on June 3 and used 14 day return.

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The magazines you listed that day are in a Collectibles category, which is still allowed to have 14 day returns.

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Correction: one of them was in a collectibles category (Collectibles > Animals > Horses: Merch. & Memorabilia > Books), and of course that was the one I clicked on.

I guess eBay considers Magazines > Back issues to be a collectibles category as well.