So if a buyer wants to go out an inspect a high dollar item they can't

[timemachine777]

So, if your a buyer you can no longer request to see the item your interested in purchasing because eBay's afraid you'll buy it off site. Plus if your a seller and you provide an address to inspect the item eBay will restrict your account. Hows this going to work with cars, and big machinery, and the like?

eBay wants everyone too base their purchases on the actual description and that's it. That can create some big issues for sellers when it comes to return freight shipping. Also, how is this going to work with free pick up's. Sellers need to provide an address for the pick up, but they can still wheel an deal, the way I see it. 

http://www.ecommercebytes.com/C/letters/blog.pl?/pl/2017/6/1498495007.html

[timemachine777]

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@18704d wrote:

"I know that, and that's why I mentioned them. Hows eBay going too continue to justify certain items over others when it comes to contact info? They're going to have to cut out contact info across the site."

------

What I said was;

Vehicle listings do Not need contact info in the listing.

The buyer can get it after the win.

So, eBay's no contact info in listings won't harm those buying vehicles and heavy equipment.

Lynn

---

But I'm talking about prior to a purchase.

[d-k_treasures]

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@rw011164 wrote:

Yes, that is the new protocols set forth by ebay. We recently had two parties interested in coming to look at furniture prior to purchase, which we always did with no problem in the past, but we had to advise the parties that we were not able to accommodate their request now since ebay does not permit either party to exchange any contact information.

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I would be embarassed to have to send a message like that. And if they continue to not allow it, I would be looking at other options.

[nowthatsjustducky]

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@timemachine777 wrote:

---

@18704d wrote:

"I know that, and that's why I mentioned them. Hows eBay going too continue to justify certain items over others when it comes to contact info? They're going to have to cut out contact info across the site."

------

What I said was;

Vehicle listings do Not need contact info in the listing.

The buyer can get it after the win.

So, eBay's no contact info in listings won't harm those buying vehicles and heavy equipment.

Lynn

---

But I'm talking about prior to a purchase.

---

And wouldn't the seller be stuck with a completely non refundable and hefty successful sale fee, even if the buyer does back out of the sale?  That right there is reason enough to allow the buyer to inspect before commiting to buy.

[rw011164]

It is not so much embarrassing as it is unprofessional.  We have never had a problem in allowing customers to preview large purchases in the past. I do think overall it makes ebay itself look bad...like they cannot trust the very sellers they want buyers to trust....

[timemachine777]

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@rw011164 wrote:

Many people feel that way, but we sell high quality vintage furniture but known manufacturers so we do enjoy a great clientele who know the items well.

We had a sale of a set of chairs recently which are no longer in production. The buyer was so pleased to find them since they were an exact match for her set that she had purchased when she and her husband married in the 1970s. At that time they only purchased 6 chairs and had lost two of those over the years. They were delighted to get a set of 8 of the exact chairs to complete their set.

Yet, there are some buyers who want to see an item first, that only makes up a minor percentage of folks, most of our buyers do buy through the listings, but those two messages I had to send potentially cost is (and ebay) two nice sales...potentially about $2500

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I understand that it's not a huge group of buyers. Take for instance the huge antique bars listed eBay. There is no way I would put out thousands of dollars without inspecting it first. I've handle about 15 over the years and more than half of them I removed from their original spot. It's not hard to damage the wood, marble, or mirrors. It's also easy to lose a piece, etc. As a buyer, you would want to inspect any purchase of this type before hand. 

[timemachine777]

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@rw011164 wrote:

It is not so much embarrassing as it is unprofessional.  We have never had a problem in allowing customers to preview large purchases in the past. I do think overall it makes ebay itself look bad...like they cannot trust the very sellers they want buyers to trust....

---

Well put.

[timemachine777]

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@nowthatsjustducky wrote:

---

@timemachine777 wrote:

---

@18704d wrote:

"I know that, and that's why I mentioned them. Hows eBay going too continue to justify certain items over others when it comes to contact info? They're going to have to cut out contact info across the site."

------

What I said was;

Vehicle listings do Not need contact info in the listing.

The buyer can get it after the win.

So, eBay's no contact info in listings won't harm those buying vehicles and heavy equipment.

Lynn

---

But I'm talking about prior to a purchase.

---

And wouldn't the seller be stuck with a completely non refundable and hefty successful sale fee, even if the buyer does back out of the sale?  That right there is reason enough to allow the buyer to inspect before commiting to buy.

---

An eBay just loves keeping those fees. 

[*eponymous*]

Vehicle sales in Motors have different rules about that.

UK Business sellers are required to list their name, address, and phone number in their listings, which puts US buyers at a disadvantage.

That's ironic, considering that this IS eBay USA and NOT eBay UK!!

[coolections]

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@timemachine777 wrote:

I never list items on eBay that I think a buyer would want to inspect first. 

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Then why would you start another topic crying about it.

[timemachine777]

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@coolections wrote:

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@timemachine777 wrote:

I never list items on eBay that I think a buyer would want to inspect first. 

---

Then why would you start another topic crying about it.

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Because the issue needs to be addressed. I feel it's wrong and so do other's, so it's worth talking about.

[*eponymous*]

---

@18704d wrote:

"I know that, and that's why I mentioned them. Hows eBay going too continue to justify certain items over others when it comes to contact info? They're going to have to cut out contact info across the site."

------

What I said was;

Vehicle listings do Not need contact info in the listing.

The buyer can get it after the win.

So, eBay's no contact info in listings won't harm those buying vehicles and heavy equipment.

Lynn

---

No phone numbers in the listing doesn't even apply to vehicle sales!

[*eponymous*]

---

@*eponymous* wrote:

Vehicle sales in Motors have different rules about that.

UK Business sellers are required to list their name, address, and phone number in their listings, which puts US buyers at a disadvantage.

That's ironic, considering that this IS eBay USA and NOT eBay UK!!

---

sellers

[d-k_treasures]

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@rw011164 wrote:

It is not so much embarrassing as it is unprofessional.  We have never had a problem in allowing customers to preview large purchases in the past. I do think overall it makes ebay itself look bad...like they cannot trust the very sellers they want buyers to trust....

---

You definately hit the nail on the head!

[*eponymous*]

I agree with your objection to the nanny messages.  From a buyer's standpoint, no consumer is going to continue to shop somewhere the store rats walk up to customers and tell them to be sure to pay for their items.

I had to redo this message to get it throuh the nanny-bot by taking out actual prices, item number of the other item, and the word "price".  It was amazing the message ever got to the seller.

I sent a message to a seller about a pair of Restoration Hardware Belgian linen drapes.  The seller had 2 listings - and 2 different prices - for what looked to me like the same item.  I asked if there was a difference in quality or condition because I know that some RH are rebagged store returns and can have flaws.  The seller said no difference - it's her way of giving an advantage to regular customers who get there first because they get the seller's newsletter... Ahem... @timemachine777

So I was teed off and bought an RH coupon for 20% off sale price (for $18 ON EBAY, NO WORRIES, EBAY) and bought the drapes at RH for less money and free shipping.  Too bad for the drapes seller...and so there, eBay!  Continue accusing buyers of being dishonest thieves, and we WILL - and already do - shop elsewhere!

[nowthatsjustducky]

One thing to bear in mind is that how a person tends to view everyone else is generally a reflection on themselves and their own ethics or lack thereof.

In light of this, is it no surprise that the pointy haired folk here believe all of their customers and their customers' customers are lying sneaky cheats and thieves that need to be under constant kindergarten level supervision throughout all aspects of their time using eBay?