eBay

mrosurplussales · ‎08-31-2017

I ended 300 + listings today, after being told ebay would be charging this fee retro-atcively on a case I won.

I wish all, good luck.

sg51 · ‎08-31-2017

on a case I won.

Tell us more. Sometimes it works around here.

If you won your case, why did you get a defect?

mrosurplussales · ‎09-01-2017

Thank you for contacting us about case 5144915237 for the following item:

222579382517 - NEW HP 12A Q2612A OEM Genuine Black Laserjet Toner Print Cartridge Sealed

We've reviewed your concerns and have reversed the outcome of the case. You don't need to take any additional action to reimburse eBay for the refund paid to the buyer, and eBay will make no further attempts to seek reimbursement from you.

Because we decided in your favor, this case, any feedback left, and all detailed seller ratings left, will not affect your seller performance. In addition, any feedback left for this transaction will be removed.

If you have other questions, please contact us. You can reach us by going to the eBay website and clicking "Help & Contact" in the upper right corner and then selecting "Contact eBay."

Thanks,

eBay

southern*sweet*tea · ‎09-01-2017

What does your dashboard look like?

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

mrosurplussales · ‎09-01-2017

Aug 01, 2016 - Jul 31, 2017

Reason for counting the transaction

Cases closed without seller resolution

Jul 18, 2017 15:49 NEW HP 12A Q2612A OEM Genuine Black Laserjet Toner Print Cartridge Sealed

mrosurplussales · ‎09-01-2017

I spoke with the "Customer service" and they insisted that I would have to pay the 4% even though I wom the case.

But in usuall ebay fashion, they said to not worry and continue listing and selling, as on th enext evaluation it would no longer be below standard.

Very Shady.

I just said I am done, with this format.

the*dog*ate*my*tablecloth · ‎09-01-2017

The extra fee is intended to encourage sellers to fix problems and not go below standard. It's good for all of us.

dont agree with you being charged it if you don't deserve it though.

gotitinpdx · ‎09-01-2017

Can you snap a pic of your dashboard showing the defect? From what you have posted it doesn't seem like you should have had one.

mrosurplussales · ‎09-01-2017

Is that not what Jim Jones said?

luckythewinner · ‎09-01-2017

@mrosurplussales wrote:
So how does the transaction defect fee of 4% benefit anyone other than eBay?

Across the whole site and over the long run, this penalty fee should tend to discourage below standard sellers from continuing to sell here - and that should tend to raise the overall quality of sellers.

But if you are looking for an explanation of who benefits when looking at a specific transaction or seller, the answer is that eBay benefits.

mrosurplussales · ‎09-01-2017

I agree, It benefits, eBay.

And If they were trying to benefit the site, and improve the business, then; they would have reset the board, and came up with a number that is attainable.

My situation is from 2 (two) Returns.

1 being a return on Nov 19, 2016 20:44 that was a 7 dollar item, that worked, but was used and he wanted anew one. ( Buyer remorse)

2 is the currnet issue Jul 18, 2017 15:49

goodluckselling · ‎09-01-2017

@mrosurplussales wrote:
I agree, It benefits, eBay.
And If they were trying to benefit the site, and improve the business, then; they would have reset the board, and came up with a number that is attainable.

My situation is from 2 (two) Returns.

1 being a return on Nov 19, 2016 20:44 that was a 7 dollar item, that worked, but was used and he wanted anew one. ( Buyer remorse)

2 is the currnet issue Jul 18, 2017 15:49

It actually has great benefit to you the seller. It should give you the incentive to learn how to handle all situations so that you can maintain a seller standard that really only has two things you have to worry about.

If you value your business on eBay and want to continue to succeed this short term penalty will either get you moving in the right direction or move you further in the wrong direction by which restrictions and suspensions will end your career as an eBay seller.

Lessons learned are some of the most valuable things we endure. Take the virtues of this lesson and make it work for all aspects of your life. Then the value is increased positively and will pay jackpots for the rest of your life.

Good Luck Selling!

mrosurplussales · ‎09-01-2017

Career, you must be joking.

I am educated.

I hold 3 professional license, and own 25 rental properties.

I am a buyer and a seller.

End will only come, when my head goes cold.

Wether I continue to entertain, ebay; being in my sphere, is my decision.

You definatiley do not have me over the barrel.

honestabe411 · ‎09-01-2017

It should remove shortly. Sometimes it takes a few hours or days. Best to call and follow up.

goodluckselling · ‎09-01-2017

@mrosurplussales wrote:
Career, you must be joking.

I am educated.
I hold 3 professional license, and own 25 rental properties.
I am a buyer and a seller.
End will only come, when my head goes cold.

Wether I continue to entertain, ebay; being in my sphere, is my decision.

You definatiley do not have me over the barrel.

As a rental property owner I am sure you have endured renters that damaged something during there stay at your property where you had to recover damages?

Your actions on the eBay platform by which they are the owner and you are the renter has now created a less and acceptable seller standard and user experience for the ebay member you were trusted with by not delivering what you have promised when you agreed to the user agreement.

Moving forward eBay is recovering some of the losses they will endure when the buyer does not return to eBay for all future purchases, and can you blame them when they get treated unfairly by you the seller to the point eBay has to step in and help the buyer.

You have every right to not list on eBay and that I am sure with your vast knowledge and three licenses you will feel you got the best of eBay and that is fine to think that way if you must, but the truth is by having under performing sellers who can not meet two simple requirements; not listing on eBay only creates more opportunities for other users to have successful transactions completed on both ends.

Good Luck Selling!