04-17-2018 09:03 AM
When i first started getting used to Ebays selling platform and fees, i made a few mistakes. I also had been asked to cancel a few orders before i knew the "right way" to do it. I just now started getting the hang of it, and i'm doing pretty good now, because i tend to learn from my mistakes. Unfortunately, my mistakes were made in June of last year and they won't be falling off before they give me the boot. I just don't understand why they beat around the bush and make it seem like you're not going to be permanently banned for making these mistakes, but then it's a surprise throwing a seller away party when you're doing pretty good. If i would have known i could have been permanantly banned from doing so i would have been extra cautious. Perhaps it was in the guides and books i overlooked. It's hard to get out of the red zone, and for the longest time i didn't know that i would be permanantly banned from being a seller if i was in the red zone. They said, "changes"...
Anyway, it was fun. I do understand that i am a percieved liability, and i make a terrible business partner. All of you on the seller hub have been so supportive throughout this entire venture. If you're in the same boat as me, i have to say that it's time to explore other avenues and perhaps it's for the best.
I have 2 more days to make a few more sales in hopes that they see and decide that i am doing better and that will keep me.
Has anyone ever actually been able to pull themselves out of this and how?
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07-30-2018 09:30 AM
That's great info for someone who's not already doing this. However, our customer feedback is 100% positive. Our returns are because the people we sell to aren't experts. We sell archery supplies and give very detailed descriptions of our items. Regardless, when a customer receives them, they learn that they didn't know what they NEEDED in the first place. We never have unresolved disputes. We give refunds immediately.
As mentioned, our feedback is 100% positive and our on-time shipping is in the high 90's. Why then does E-bay not take any of THAT into consideration? We've sold MORE $$$ worth than the limit they nave now put us under. Are they crazy? They make money when WE make money, so why on earth would they put such limits on us and them?
How do you actually get to talk to a live person to resolve such an issue?
06-19-2019 05:28 PM