Should I relist an item or use second chance after buyer used US address but lives in Argentina?

[pinupsplus]

Did the buyer pay for the item and is he/she actually asking you to ship to Argentina or to a US based address?

[takikawa4]

@emsleysattic15

If the buyer has a U.S. address in the PayPal transaction, you need to ship it to that address.

[hioctane62]

International buyers use freight forwarding services all the time. If the buyer paid, and the U.S. address is a verified paypal address, you need to complete the sale.

[emsleysattic15]

The buyer has not paid. He wants me to ignore the US address and ship out of the country.

[sockmonkeydave]

@emsleysattic15

Cancel with problem with buyers address, then block them.

[emsleysattic15]

The buyer did not pay and will not pay unless I ship out of the country.

[hioctane62]

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@emsleysattic15 wrote:

The buyer has not paid. He wants me to ignore the US address and ship out of the country.

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In that case, cancel using the reason "problem with buyers address", then re-list.

[auctionpet]

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@emsleysattic15 wrote:

The buyer has not paid. He wants me to ignore the US address and ship out of the country.

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Not a good idea. You can cancel using problem with address as reason. You have the message to back it up.

[emsleysattic15]

The buyer has not paid. He used a US address then changed his address after winning the auction.

[hioctane62]

You can send a second chance offer... just out of curiosity, is this one of the $3-400 Star Wars figure lots?

[emsleysattic15]

Yes

[*eponymous*]

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@emsleysattic15 wrote:

The buyer has not paid. He used a US address then changed his address after winning the auction.

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Buyer changed his address where - paypal? ebay?  How do you know that?

You get the ship-to address from the PayPal transaction.

[hioctane62 · Accepted solution]

Yeah, cancel and block as dave mentioned. Big red flags all over this one. You can send a second chance offer if you'd like to, might result in a quicker sale if the buyer accepts.

[pinupsplus]

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@emsleysattic15 wrote:

The buyer has not paid. He wants me to ignore the US address and ship out of the country.

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Dear buyer,

NO

Regard,

Happy, not so stupid seller