Shipping partner insurance

[online-treasure-box]

I have a major issue with this way insurance is handled by ebay...

Everyone has their money except the end user. 

Ebay has theirs

PayPal has theirs

I have mine 

Shipping partner has their money 

The only "claiming" any financial loss is the buyer

Why am I responsible for anything. Once that item leaves my sight. It our of my control. 

It would still be 100% working and on my wall. If the buyer didnt set this process going.  They are and should be considered a responsibility party to their own purchase 

A car accident is both people using the road. If you hit my car. It's up to me to make a claim. I would be the one with damages. Same goes for anyone who has damage. The buyer is the only one out a financial loss and ebay returns should MAKE the buyer file with the right intety 

[dhbookds]

Until the buyer gets the item......and you have proof it was delivered to him.........you are the buyer's insurance.  Mail order has to work that way......why else would any buyer buy anything on line if they weren't assured of receiving the item or their money back? 

Insurance on the item is for the benefit of the seller.......

[kensgiftshop]

---

@online-treasure-box wrote:

Why am I responsible for anything. Once that item leaves my sight. It our of my control. 

---

The seller is responsible for the package until it shows it was delivered.

[online-treasure-box]

That's not true at all. You're making that all up. I am not an insurer or even have a broker's license. The insurance is for buyer from the shipping partner. I cant claim a financial loss 

Insurance works for the one out a financial loss. No other reasons does insurance get paid. If I give you back your money for being cool. "Being cool" isnt a fileable insurance claim. 

[dhbookds]

 You're making that all up.

nope, that's the way it works on ebay......... 

[pjcdn2005]

You are the actually purchasing the postage and insurance so you are the policy holder, not the buyer.   The item belongs to you until it reaches the buyer.

[nobody*s_perfect]

You are indeed responsible for getting the package into the buyer's hands.  If the item is lost or destroyed, the buyer is entitled to a full refund, and you can file a claim with the insurer, if the package is insured.  That might not seem logical to you, but that is eBay's stated policy. I suggest that you read through eBay's buyer protection policy, which they call the "Money back guarantee."

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

If the package was insured through USPS (including the insurance that is automatically included with Priority Mail) then either the sender or the recipient can file an insurance claim with USPS.  USPS policy states that if both parties file, then the sender gets the compensation if the claim is approved (unless the recipient has already filed and has received the compensation).

[online-treasure-box]

I am not even the one paying for the shipping. I didnt purchase this and mail it to myself  They buyer paid an amount equal to and with shipping. That whole thought process isnt even plausible. I didnt wake up and Mail you something without you paying for the mail process to occur 

[go-bad-chicken]

---

@online-treasure-box wrote:

That's not true at all. You're making that all up. I am not an insurer or even have a broker's license. The insurance is for buyer from the shipping partner. I cant claim a financial loss 

Insurance works for the one out a financial loss. No other reasons does insurance get paid. If I give you back your money for being cool. "Being cool" isnt a fileable insurance claim. 

---

If it worked the way that you would like it to work what assurances would the buyer's insurance company have that you the seller have acceptable shipping standards. Why would a buyer want to purchase insurance when it turns out that the seller packages all of their packages, using sub standard methods, like this book that I received not to long ago from a seller who basically used their trash from their garbage can as a form of packing protection. And then once that kind of package makes its way through a few USPS sorting facilities where inevitable damage ends up occurring due to poor packaging on the part of the seller.

Who is at fault?

Sorry but if I were in the insurance business I would have to take a pass on that particular business model. Insurance companies do one thing really well and better than almost any other entity on the face of the planet, and that is mitigating risk.

[online-treasure-box]

Look at your pictures. Like a shipping partner can complain about my packing... **bleep** look at the way they treat a billion dollars worth of product. 

[nobody*s_perfect]

Now that you know how they handle your package, you can either (1) choose a different carrier; or (2) take responsibility for packing your item so it can survive that automated sorting process.

[online-treasure-box]

I buy new materials for my packing. I rarely reuse packing. It looks better and easier to handle like that. I get new boxes. I'm sure not afraid to spend money on packing materials 

[online-treasure-box]

I wouldn't pay 30 dollars to put my kids on this circus ride. Let alone be responsible for others possessions

[online-treasure-box]

At the county fair... its 3 dollars to put your kid on a ride and they are insured. The shipping partner is charging 8 dollars extra just for insurance 

[online-treasure-box]

They hand walk my kid over and put a seatbelt on them for 3 dollars