Multiple buyers purchasing the same item then not paying

[lord_vadus]

I have had two different buyers within two days opt to purchase the same item then flake out and never pay. Is anyone else having this problem? The first time, the buyer accepted an offer I sent out on the item then never paid; and it's super obvious it's a fake account and they never intended to pay, so I blocked that person. The next day I listed the same type of item, this time adding the "immediate payment required" feature to my buy it now listing and someone purchased the item, paid for it, and then requested to cancel the order immediately after paying, even though I specify I don't accept returns. I had luckily not paid for shipping yet and just let them cancel the order, rather than ship it out and have a buyer try to open a false SNAD case because they didn't want the item. I strongly believe it's not a coincidence and that it's the same person with multiple accounts trying to screw up my listings, but there's no way to prove it and I can't figure out why anyone would even bother over such an inexpensive item. Anyone know why someone would do this? I keep having a flood of non-paying buyers, so unfortunately I can no longer even send offers out to potential buyers, since somehow they can opt to buy the item without paying.  It's ruining my eBay business, especially when people keep tying up my listings for a week with the unpaid item cases, as most of the items I sell aren't big ticket items.

This is the item I keep having problems with:

https://www.ebay.com/itm/164203214276?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649

[fashunu4eeuh]

Hi, do you have your Buyer Requirements set up to block serial non-payers? That might get you some relief. Here is the link in case you need it:

https://www.ebay.com/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=...

[soh.maryl]

You know you can list with fixed price, immediate payment required, right?

And why allow a bidder to cancel, when you can open an unpaid item case?

Also, do you know about your blocked bidder list?

There is almost no point in specifying that you don't accept returns when all the buyer has to do is open an item not as described case.  

Not sure why you can no longer even send offers to potential buyers.  

[lord_vadus]

Yes, I started requiring immediate payment on all listings, but there is apparently a loophole to that when you send a watcher an offer, they can accept the offer and still not pay. How I don't know.

I am opening an unpaid item case for the first instance. The second buyer had initially paid and then immediately wanted to cancel the order. I let them cancel the order, figuring if I was a jerk and went ahead and sent it out, they'd find a "problem" with item and open a case against me.

Yes, I have about half a dozen people blocked already.

And yes, I realize that now, how useless saying "no returns" is. 

[lord_vadus]

Yes, I set that up. Yet every time I block someone, it happens again with someone using a different account.  It's getting ridiculous. Somehow they keep coming back with phony accounts that somehow aren't blocked by the buyer requirements.

[toysaver]

It's probably a kid, not uncommon when you sell toys.

[lord_vadus]

True. It's frustrating, nonetheless, as it only seems to happen with the Schleich brand ones I sell. And it's almost always the dog figures. 

[luckythewinner]

This is the item I keep having problems with

If I had repeated problems with an item, I would stop listing it - at least for a while. 

"Sorry, but I am no longer able to send out offers to potential buyers due to too many people accepting offers on my items then never paying. When a buyer doesn't pay, it ties up the seller's listing for about a full week in which the item can't be relisted until ebay resolves the non-paying buyer case"

IMHO the above wording in your description is counter-productive. The people who are doing this to you obviously don't care. And the buyers who are not will wonder why you are having problems with buyers, and raising a question of whether you are a "problem seller". 

 If you want to accept offer and keep your immediate payment intact, simply lower the listing price and inform the buyer.