Around Aug. 1, eBay changed something in its shipping label programming, perhaps to enable QR coding and smart phone use. The result was that after seven or eight years of using eBay labels, the formatting is now wrong and it's not my printer. The address label looks right on the screen and prints as usual except that now the bar code scan itself is enlarged to the point it doesn't fit inside the scan window. The optical info in the little box at the top is also distorted. The label has the address and other info correct, as always. But without the bar code it cannot be scanned in at the post office, nor tracked at centers along the way. I've voided three labels and requested refunds from USPS now because I've had to purchase new labels at the counter that can be tracked. I've tried to tell eBay but, of course, there's no consumer-friendly avenue set up to handle that. I hope someone reads this that can offer a solution and not just suggest it the consumer's fault. John
