Shipping fees

[recovery09022]

I recently sold an item and shipping said from $17 to $89 I believe. I also put buyer will be responsible for shipping prices depending on location. Shipping ended up being around $100. They were only charged $17 through eBay at time of sale. Buyer has agreed to pay the remainder. So since he already paid the price of item and the $17 for shipping how do I get the rest of the .money for shipping? And why if it said $17-$89 did they only charge $17?

[a_c_green]

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@redmodelt wrote:

With calculated shipping, the shipping you see at your end on the listing is how much to ship to your zip code, not sure where you would have seen a range of shipping cost.  With calculated shipping, eBay would not know the cost or where it will be shipped to till sold.

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I think what the OP is referring to is how the new listing form shows possible Calculated Shipping prices. Once you have entered the package weight and dimensions, the form then shows you the range of possible prices from your local zone to the outermost one (Zone 9?), so it will be a range of cheapest to most expensive, with the final answer depending on which zone the buyer resides in. (Just to be clear, I'm talking about the form for creating your new listing, not the post-sale Shipping form.)

I think the intention of showing you that is for you to decide if you want to offer Free Shipping, as that's the range of possible postage that you may need to cover, depending on how far away your eventual buyer is.

Ref: https://postcalc.usps.com/domesticzonechart 

[printpeople]

I hope seller understands that boxes get tossed, and should assume that the box will be thrown around.  I’d be wrapping in paper first—to prevent bubble wrap from messing with paint and mirror,  at least 2 layers of bubble wrap all around, double boxing with styrofoam sheets on all sides, top and bottom, and putting a whole lot of of fragile tape on that one…. But I’d have a heck of a time finding affordable boxes for that.  Looks like a nightmare.

P.S.  I buy fragile tape, by the case.  The shipping people know which pile is mine… lol 

I asked them one day if they really knew what that French word meant.. one looked at me and asked “what?”  I said… Sometimes it seems to mean “toss it over the fence.”  

[anjofak]

We tried selling a keurig coffee maker one time did the usual .5 lb over the scale and a extra 4in on all measurements,  had a parcel select high of 35$..

So it sold buyer paid 27.whatever$.. went to make label and it was  $126, asked the buyer if they wanted to pay the actual cost or cancel..

Sold it a few days later local..

Looking it over found that the weight had been switched from the 14lbs we listed at to 11lbs by some automation "help" I think they call it here..