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Shipping Discount issue

I have a specific category where I’d like to offer free shipping on orders over $50 to encourage larger purchases.

I’ve added this through shipping preferences in the past, but it appears to apply the benefit too broadly — once a buyer has spent $50 in that category, they continue to receive free shipping on future single-item purchases, in perpetuity.

What I’m trying to set up instead is free shipping only when the current order total exceeds $50, not a standing benefit applied to all future purchases from that buyer. Any insight would be appreciated. 

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Re: Shipping Discount issue

Since you have a store subscription, I believe your should be able to set that up as an Order Discount under the Marketing tab of the Seller Hub.

jonathanbrightlight  •  Volunteer Community Mentor - Posting ID
“It is useless to explain to a person who is already holding a conclusion.” ― Nitin Namdeo

Message 2 of 5
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Re: Shipping Discount issue

Thats where im running inot the issue -  once a buyer has spent $50 in that category, they continue to receive free shipping on future single-item purchases, in perpetuity.

Message 3 of 5
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Re: Shipping Discount issue

Did you use this?

ten_o_nine_0-1767125621791.png

 

Message 4 of 5
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Re: Shipping Discount issue


@mckinneyscollectorscorner wrote:

Thats where im running inot the issue -  once a buyer has spent $50 in that category, they continue to receive free shipping on future single-item purchases, in perpetuity.


That shouldn’t be how that works, but it’s possible something is configured incorrectly. Can you post a screenshot of the discount settings? (It appears it would be set up using the “Shipping Discount” option, not “Order Discount” like I said before).

jonathanbrightlight  •  Volunteer Community Mentor - Posting ID
“It is useless to explain to a person who is already holding a conclusion.” ― Nitin Namdeo

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