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Ship to the wrong customer.

I accidently put the wrong labels on the wrong package. How can I send the customer a shipping label to go to correct customer?

Message 1 of 7
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6 REPLIES 6

Ship to the wrong customer.

When the buyers get the items they'll have to open up a wrong item sent request ,then Ebay will provide the labels at your cost

Message 2 of 7
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Ship to the wrong customer.


@chrijul54 wrote:

I accidently put the wrong labels on the wrong package. How can I send the customer a shipping label to go to correct customer?


Buy a label from an alternate source, USPS Click'n ship, PirateShip, PayPal etc

Paranoia strikes deep
Into your life it will creep
Message 3 of 7
latest reply

Ship to the wrong customer.

Don't ask your customers to fix your mistake.

Pay to have the items returned to you, then you ship to the correct buyers.

Have a great day.
Message 4 of 7
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Ship to the wrong customer.


@solidguitar1961 wrote:

When the buyers get the items they'll have to open up a wrong item sent request ,then Ebay will provide the labels at your cost


I have never heard of that. I have made the mistake a few times in the past and handled it various ways depending on the customer, had no idea that was an option. 

Message 5 of 7
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Ship to the wrong customer.

Same as an INAD except they would choose wrong item sent.

Message 6 of 7
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Ship to the wrong customer.

My opinion.

I will try and get a "feel" from the customer to see if they are willing to help you. 

Some customers are very helpful and others don't want to be bothered.

Good luck!

Harden My Heart - Quarterflash
Message 7 of 7
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