She doesn't want it now but I already printed the label

[the_farmers_attic]

A buyer placed an order.

I printed the shipping label right away, as I do.

She wrote saying she didn't think I would ship it so fast, she changed her mind, when it arrives she will send it back. 

I said I haven't sent it, please cancel the order so she can get a refund.

She hasn't cancelled the order.

What should I do? I know I can get a refund for the postage I bought but unless she cancels I'm obligated to send it, right?

I really don't want to ship this breakable item to her knowing she intends to send it back to me. 

[aproudparent2010]

She can't cancel it on her end you will need to cancel

[buyselljack2016]

@the_farmers_attic 

Cancel using "buyer requested" as the reason. 

You have the messages to back up that action.

[simba6]

Another wally mart shopper.  Add to your blocked bidder list too.

[kensgiftshop]

Buyer can't cancel the order, they can only ask you to cancel it.

Void the shipping label then cancel the order as buyer requested.