cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

She doesn't want it now but I already printed the label

A buyer placed an order.

 

I printed the shipping label right away, as I do.

 

She wrote saying she didn't think I would ship it so fast, she changed her mind, when it arrives she will send it back. 

 

I said I haven't sent it, please cancel the order so she can get a refund.

 

She hasn't cancelled the order.

 

What should I do? I know I can get a refund for the postage I bought but unless she cancels I'm obligated to send it, right?

 

I really don't want to ship this breakable item to her knowing she intends to send it back to me. 

 

 

Message 1 of 5
latest reply
4 REPLIES 4

She doesn't want it now but I already printed the label

She can't cancel it on her end you will need to cancel

Message 2 of 5
latest reply

She doesn't want it now but I already printed the label

@the_farmers_attic 

 

Cancel using "buyer requested" as the reason. 

 

You have the messages to back up that action.

Message 3 of 5
latest reply

She doesn't want it now but I already printed the label

Another wally mart shopper.  Add to your blocked bidder list too.

Message 4 of 5
latest reply

She doesn't want it now but I already printed the label

Buyer can't cancel the order, they can only ask you to cancel it.

Void the shipping label then cancel the order as buyer requested.

Have A Great Day.
Message 5 of 5
latest reply